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KaiserDJG

KaiserDJG

KaiserDJG

Associate
Joined
24 Jul 2012
Posts
523
Location
Sheffield UK
Hi All

If anyone can help me it's you guys, i've been all over the web tried tons of fixes and i cannot get my computer to access the internet upstairs.

So here's the deal:

I have o2 top level broadband, i have the tp link 300 mbs wireless adaptor connected to a windows 7 x64 desktop.

This was working for months and then suddenly stopped accessing the internet, the connection is full and if i disconnect and reconnect it works for around a minute.

There is a laptop in my house and it connects perfectly

I've ran AVG, spybot, windows defender, malware bytes.. + others with nothing showing up so it's not a virus / trojan.

I have tried a lot of fixes that are suggested on the web with no results.

I'm not networking literate so if you give advice please explain it to me in stages.

Here is the Ipconfig rundown:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Admin>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Admin-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan

Wireless LAN adapter Wireless Network Connection 4:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : TP-LINK Wireless USB Adapter #2
Physical Address. . . . . . . . . : F8-D1-11-11-84-5D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::495:7134:5048:ab12%18(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.66(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 21 October 2012 10:50:36
Lease Expires . . . . . . . . . . : 22 October 2012 10:50:53
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 486068497
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-A0-17-D0-00-1E-90-41-DC-CA

DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-1E-90-41-DC-CA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c94e:a620:a674:7111%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.68(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 21 October 2012 10:50:33
Lease Expires . . . . . . . . . . : 22 October 2012 10:50:50
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 419438224
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-A0-17-D0-00-1E-90-41-DC-CA

DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.lan:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:8b5:1cf0:4321:2e28(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::8b5:1cf0:4321:2e28%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


Why is it not connecting ... i think it's probably something like a changed setting or a gateway issue...

Firewalls are off, and yes i've tried switching it on and off again lol

P.s it connects downstairs via ethernet and also by wireless although this stopped recently and now only by ethernet.
 
Have you tried uninstalling the device driver and installing it again? Could just be a corrupt driver. Also are you running the latest drivers?
 
tomw92 said:
Have you tried uninstalling the device driver and installing it again? Could just be a corrupt driver. Also are you running the latest drivers?
Click to expand...

I've tried all of the basic stuff yea, also it connects wireless but just won't access any information... not even google will load but the connection is excellent...

if someone has a link to the latest drivers for the tp link 300mbps TL- WN822N wireless adaptor i will try it again, just to be safe.
 
I'll be honest, I'm not sure what all the info you posted means !

However, what DNS servers are your modem pointing to ? What DNS servers are your PC going to ? The modem normally picks up the ISP's default automatically, but worth checking. The PC normally just points to the modem (192.168.1.1 ?), but you can also manually set them.

Andy
 
Duke said:
Tried another wireless card? TP-Link are a cheap brand so could be faulty.
Click to expand...

This product is the top level wireless adaptor sold by ocuk, it can't be faulty as it attains a excellent signal and also works perfectly for the first couple of minutes when connected, its like something blocks the signal shortly after.

I tried the uninstalling everything and uploaded it with the newest drivers( thank you for the link tomw92) it worked for around an hour then suddenly stopped again. so i had to plug the ethernet back in.
 
Last edited:
andymac1966 said:
I'll be honest, I'm not sure what all the info you posted means !

However, what DNS servers are your modem pointing to ? What DNS servers are your PC going to ? The modem normally picks up the ISP's default automatically, but worth checking. The PC normally just points to the modem (192.168.1.1 ?), but you can also manually set them.

Andy
Click to expand...

I dont know how to do this but i will find out as this is probably the only thing i saw reported but dident check as i dont know anything about DNS or how to affect a change in it.
 
bledd. said:
Tried changing the wireless channel?

Use inssider to check which channels are in use in your vicinity

http://www.metageek.net/products/inssider/

-edit, that video shows you how to use it, good stuff
Click to expand...

I will try this when i get home thanks, i;ve changed the channel 3 times and it generally works for awhile then stops again, i will use your program and test it out thank you.

Getting virgin media soon so i really dont want any issues, i might buy these powerlines so i know its a definate for me.
 
You say you have done all the basics but you have missed the one obvious an easy thing to work out if it is the wireless adapter or the PC as it could be either, so what if the wireless card works for 10 minutes sometimes, has a 100% singal strength or is the most expensive product OCUK sell. You need to either test that adapter in another PC/laptop or try a different adapter in your PC.
 
a1ex2001 said:
You say you have done all the basics but you have missed the one obvious an easy thing to work out if it is the wireless adapter or the PC as it could be either, so what if the wireless card works for 10 minutes sometimes, has a 100% singal strength or is the most expensive product OCUK sell. You need to either test that adapter in another PC/laptop or try a different adapter in your PC.
Click to expand...

you are quite correct... and i do have a micro adaptor somewhere around...

Also i bought the adaptor form another supplier... if i find out it now does not work am i able to return that product? I've only had it around 3 months max...
 
Ok so i've tried to switch the channel using inSSIDer and i've found channel 11 to be the least used, still it doesnt work, i had a connection yesterday for around 4 hours and everything was fine then it went kaput. I've looked in the settings and theres no registry for the DNS in the connection settings, can anyone help me with this, there has to be someone on this forum who has some ideas. it cannot be the adaptor as it was working yesterday fine and now again not.
 
Well it is either a software or hardware issue. Which means reloading Windows or trying another adapter.
 
Duke said:
Well it is either a software or hardware issue. Which means reloading Windows or trying another adapter.
Click to expand...

I'd love to reload windows but i dont have a copy of win 7 x64 anymore, and i've tried my other adaptor but it's not working. this adaptor works though or i wouldent have been able to get online yesterday, it has to be something in the registry, some piece missing or a conflict of some kind in the gateways blocking access.

edit : i hate networking
 
Greetings,

If you are running windows vista or higher no need for inssider,
You can get all the same information using the following command.

Code: 
Netsh wlan show all

Ok this is not a nice and clean looking but still gives you all the needed information.

With regards to the connection next time it drops check to see if you can get access to the rotuer page its self.

If you are not able to do this make a note of the error you get,
Also run ipconfig at this point and ping,
Ping both the router and google.

Also can you note what Anti virus and Firewall you are using ?
 
steven_belfast said:
If you are not able to do this make a note of the error you get,
Also run ipconfig at this point and ping,
Ping both the router and google.

Also can you note what Anti virus and Firewall you are using ?
Click to expand...

at present i uninstalled all firewalls except windows and turned that off as some people said this could be the reason.

I have tried a secondary adaptor and this also gives the same problem.

some additional info for you, i can access online games (dayz) while not being able to get onto the internet, this only works if i disconnect and reconnect then join the game, it then holds the connection to the game but will not load the internet.

I've just signed up to virgin media 30mb, i am hopeing that when i install it, it will clear up the problem...

I will try to ping the router page and google but it loads neither when i am connected and the issue is there, also i'm in the least used channel
 
update i got Vergin medias 30mb package yesterday, while ethernet connected im getting full 30mb and downstairs with adaptor still getting full connection no problems, i took the computer back upstairs and everything was fine until this morning, i now have the same issue, i managed to run a speed test when it connected briefly and got 1mb or less from the wireless connection... i have another adaptor and its the same. Girlfriends laptop is getting a constant 12mb upstairs. I'm going to do the ping tests now
 
I've figured out it must be my room , i put the computer anywhere else in the house and the issue clears up, there must be something interfering with the wireless signal in my room, i guess ill have to get powerlines

Edit: this is strange as there was no problem for over 3 months...
 
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