Unable to cancel Sky tv?

Old Man

Old Man

Old Man

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As it says..

Anybody with Sky tv ever have an issue where on asking for what's involved should you decide it was time to say good-bye to their service that you were informed that you need to stay till end of the contract? Used to be that if you left before the end of the contract there would be some small penalty fee, but this "seems" to be no longer the case. Reason for leaving that portion of my contract is for the the high cost of the tv portion, tv licence (damn ppl never leave me alone even after they have their money way in advance), I have Netflix and Prime so no longer need Sky tv.. ok no more complaining on my part (for now)...

Anybody heard different?

TY in advance
 
Give them notice that you intend to leave.
Cancel the direct debit.
Pay the remaining balance over the phone.
Done.
 
TV subs have a very defined list of valid reasons to cancel. Usually moving abroad, forces, prison, death. Talk and broadband you can usually pay the rest of the contract off but with TV they don't allow it.
 
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MissChief, skys "policy" might be you can't cancel the tv, but if someone wants to pay it off you can't stop them. That's like saying you can't pay a loan off before time.
 
TALON1973 said:
MissChief, skys "policy" might be you can't cancel the tv, but if someone wants to pay it off you can't stop them. That's like saying you can't pay a loan off before time.
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Oh absolutely, if you want to take the equipment out and simply add a credit balance to the account to cover the remaining subscription (after reducing it to the lowest possible level) and selling the boxes, in the case of Sky+HD or keeping them safe in order to return them in the case of Sky Q, Sky won't care as long as they get their contracted return from you. But you can't cancel and stop paying before the term is up.
 
Paying off the contract in full but then ditching the gear early seems like a big waste. Apart from the TV licence aspect, wouldn't it be easier just to let the contract run its term?
 
so you have only recently taken out a contract as they only last 12-18 months max. and now think it's too much and want to cancel?

well shouldn't you have thought about that come renewal?
 
If you are moving into a room in a shared house that has broadband and tv and phone already you are allowed out of the contract. I used this Ofcom guidance to leave sky before my tv contract ended at no cost. You have to say things like Ombudsman/Ofcom and ask for something called a subject access request to let them know you are more informed than joe public and they will always budge. Plus if they don't give you the subject access request or didn't understand what you meant by it due to a lack of training after 30 days you can write to Ofcom about a refusal to give you all the data Sky hold on you and Sky can lose 4% of turnover.
 
bemaniac said:
If you are moving into a room in a shared house that has broadband and tv and phone already you are allowed out of the contract. I used this Ofcom guidance to leave sky before my tv contract ended at no cost. You have to say things like Ombudsman/Ofcom and ask for something called a subject access request to let them know you are more informed than joe public and they will always budge. Plus if they don't give you the subject access request or didn't understand what you meant by it due to a lack of training after 30 days you can write to Ofcom about a refusal to give you all the data Sky hold on you and Sky can lose 4% of turnover.
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Believe me none of those words scare anyone and the SAR is no longer a thing due to GDPR. Sky won't deny you and they have processes in place.
 
You have agreed to a contract to pay a subscription for a period of time and now you feel it’s too expensive, why do you think sky should let you out of that contract? Sky will give you a figure to terminate the contract but it will be what you would pay for the remaining term so you might as well see out the contract and then cancel.
 
bemaniac said:
If you are moving into a room in a shared house that has broadband and tv and phone already you are allowed out of the contract. I used this Ofcom guidance to leave sky before my tv contract ended at no cost. You have to say things like Ombudsman/Ofcom and ask for something called a subject access request to let them know you are more informed than joe public and they will always budge. Plus if they don't give you the subject access request or didn't understand what you meant by it due to a lack of training after 30 days you can write to Ofcom about a refusal to give you all the data Sky hold on you and Sky can lose 4% of turnover.
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What on earth is this dribble about? What does requesting a SAR have anything to do with the legitimacy of a contract?

I think you might need the refresher training as your post makes very little sense lol. Doesn't help without much context or sources for the regulations you speak of either.

OP - don't think there is anything you can do, it's quite normal these days to be held account to a contract you've committed too...
 
If you're in a contract, Sky will only cancel for the end of contract. There are some acceptable reasons to cancel which are well known, like moving abroad, where they will offer you early termination charges then, but depending on the remaining period of your contract, this amount can be a lot.

If you want to force their hand to offer you early termination charges, EVH gave the best advice.

EVH said:
Give them notice that you intend to leave.
Cancel the direct debit.
Pay the remaining balance over the phone.
Done.
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Well my comments frightened them into ending my contract 8 months early and not only not charging me anything but giving me money back. Now I can gyp another half price year out of them at my new house.
 
bemaniac said:
Well my comments frightened them into ending my contract 8 months early and not only not charging me anything but giving me money back. Now I can gyp another half price year out of them at my new house.
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Yer - and my dad's Jimmy Hill
 
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