Unexpected Order Cancellation Email

[Pixeljack]

Evening all,

I by some miracle managed to place an order for a 3060 that came in stock on the UKOC website earlier today. Payment went through, the order showed as "Order received - not yet shipped" on my account and everything seemed hunky-dory.

At around 12:30am, I received an email saying that my order had been cancelled with no further explanation.

I'm not really up to speed with the GPU ordering situation - other than knowing there's a worldwide shortage, that I've got my sister's 18th birthday coming up in 3 weeks and the GPU is the last component!!

Is anyone aware of UKOC cancelling orders due to over-ordering for the available stock, or whether it's just a system & email error and my order should still be okay?

I'd much prefer to post in here than take space in what I imagine are already very busy phone lines first thing in the morning.

Many thanks.

 

[heatonpkmassive]

Read a few posts down here:

https://forums.overclockers.co.uk/threads/voucher-code-deals-concept-plan.18924174/page-40

 

[heatonpkmassive]

Well, second one. Been a few issues this evening.

 

[Pixeljack]

Read a few posts down here:

https://forums.overclockers.co.uk/threads/voucher-code-deals-concept-plan.18924174/page-40

Bummer. How disappointing. I thought I’d pulled off a miracle and actually managed to order one from a retailer! I fully understand not wanting to give orders to bots - it’s just a real shame when you get bundled into the same pen when trying to build a birthday present / PC for someone that needs it for her Gaming Design studies at collage.

Thanks for quoting the post from the staff, heatonpkmassive.

 

[Adam0]

I managed to buy a 3070 yesterday in the chaos, other than being slow af and the occasional 304 the site looked like it was working normally. I was gutted when I got the cancellation email, my trusty 980ti went out with a pop and the smell of magic smoke two days ago, couldn't have happened at a worse time. I hope we're both successful in our continued search

 

[Psycho Sonny]

Amazing the number of new accounts popping up that are desperate for cards.

Tbh if it's for a uni student who needs it for their work. Surely a laptop is a far better option?

They can take it with them to the library, etc or cafe and they don't have to find a gpu to buy as it's already in the machine.

 

[Pixeljack]

Amazing the number of new accounts popping up that are desperate for cards.

Tbh if it's for a uni student who needs it for their work. Surely a laptop is a far better option?

They can take it with them to the library, etc or cafe and they don't have to find a gpu to buy as it's already in the machine.

Not really sure what you're trying to imply? I think you'll find a lot of these new accounts are people caught up in the error that occurred yesterday. Would rather chat with people who went through a similar situation rather than going on Google, Trustpilot, etc. and leaving a negative review. Seems like the better choice does it not?

A) She'll be using software like Unreal Engine, Unity, etc. at home & weekends and can use the college computers when she's on campus. B) I've no experience with game development software, but I certainly wouldn't want to be developing it on a laptop? C) The rest of the PC is already built.

 

[Psycho Sonny]

Not really sure what you're trying to imply? I think you'll find a lot of these new accounts are people caught up in the error that occurred yesterday. Would rather chat with people who went through a similar situation rather than going on Google, Trustpilot, etc. and leaving a negative review. Seems like the better choice does it not?

A) She'll be using software like Unreal Engine, Unity, etc. at home & weekends and can use the college computers when she's on campus. B) I've no experience with game development software, but I certainly wouldn't want to be developing it on a laptop? C) The rest of the PC is already built.

Why not? Laptops are far more versatile. You can dock them to use on larger screens and with mouse and keyboards, etc.

I just said it's interesting that there is so many new members.

 

[Pixeljack]

Why not? Laptops are far more versatile. You can dock them to use on larger screens and with mouse and keyboards, etc.

I just said it's interesting that there is so many new members.

Well thanks for the suggestion but it's up to her really. It's an 18th Birthday / College present and so it's up to her what she wants - and chose her brother to build a PC.

Not really sure how it's interesting but okay.

 

[Psycho Sonny]

Well thanks for the suggestion but it's up to her really. It's an 18th Birthday / College present and so it's up to her what she wants - and chose her brother to build a PC.

Not really sure how it's interesting but okay.

Well I would have told her there is currently a gpu shortage and therefore a laptop will be much easier to source.

Good luck with your search in getting a gpu now. If required for uni I'd just pony up and buy from eBay. You could be waiting forever to find one in stock unless you're after anything.

 

[Adam0]

Not really sure what you're trying to imply? I think you'll find a lot of these new accounts are people caught up in the error that occurred yesterday. Would rather chat with people who went through a similar situation rather than going on Google, Trustpilot, etc. and leaving a negative review. Seems like the better choice does it not?

A) She'll be using software like Unreal Engine, Unity, etc. at home & weekends and can use the college computers when she's on campus. B) I've no experience with game development software, but I certainly wouldn't want to be developing it on a laptop? C) The rest of the PC is already built.

Yeah I only came searching on the forums today after I got the cancellation email to try and figure out what happened, had no reason to prior, my 5600X came a few weeks ago no problems even to the outer hebrides. Until my GPU blew up I was somewhat patiently waiting for the supply issues to calm down before finishing my rig upgrade.

I totally understand why your sister wouldn't want a laptop, developing anything on a laptop isn't fun

 

[Pixeljack]

Well I would have told her there is currently a gpu shortage and therefore a laptop will be much easier to source.

Good luck with your search in getting a gpu now. If required for uni I'd just pony up and buy from eBay. You could be waiting forever to find one in stock unless you're after anything.

Thanks. I've seen the staff mention that they're releasing some to the general riffraff on Monday so I'll try then before lining a scalpers pockets.

Yeah I only came searching on the forums today after I got the cancellation email to try and figure out what happened, had no reason to prior, my 5600X came a few weeks ago no problems even to the outer hebrides. Until my GPU blew up I was somewhat patiently waiting for the supply issues to calm down before finishing my rig upgrade.

I totally understand why your sister wouldn't want a laptop, developing anything on a laptop isn't fun

Sorry to hear about your current GPU. It's crazy how long this shortage has been going on - and doesn't seem to be letting up. Best of luck with your search for your new GPU.