Unknown Device

Studio User · 12 Jan 2018 at 15:34

Hey guys, Happy New Year 2018 and apologies if I am posting something which may already been answered.

I've been running a smoothly installed system here (Windows 7 x64 Ultimate) on GIGABYTEs X99P SLi but I've noticed the other day that there's an "Unknown Device" in the Device Manager.

All drivers are up to date and installed but I am guessing there's something missing ...

Is this a bug on the specific motherboard did I forget to install something ?

Best regards,
Chris

Studio User · 12 Jan 2018 at 17:23

Hm... that's what I get ...

Studio User · 12 Jan 2018 at 17:27

Update: I deleted the Interl(R) USB 3.1 eXtensible Host Controller and now is giving me this :

Studio User · 12 Jan 2018 at 17:56

Update 2 : Apparently is the driver(s) included in this package : https://downloads.dell.com/FOLDER03613379M/1/Chipset_Driver_6Y1X2_WN32_15.2.30.280_A01.EXE

Studio User · 12 Jan 2018 at 23:00

Thank you @mrk for the reply. I've manage to solve the issue with link provided above. The mother (X99P - SLI) supports indeed USB 3.0 and USB 3.1 as well. The 3.1 was the Intel eXtensible one.