I've always had trouble with this company and EU domains. Atleast yours appears to be registered!
During the sunrise period, they offered to pre-register. I know this doesn't guarantee and it depends on which registrar gets there first. anyway, they had a checker on their website which would allow you to see if anyone else has paid to pre-register that domain with them, or the status of any applications made during sunrise. Their checker thing was fake. It did nothing at all! It would just put a nice loading GIF under it when it was clicked, then second later (exact) it would redirect you to a page with static values saying Available.
From what i have been able to find out. This company did not attempt to register ANY domains on the 4th April. It took the money from its customers and held it for a while (gaining interest no doubt) Then once everything was up and running they went through the pre-registerations and attempted to register them with eurid or whoever the registry is. When a lot of them failed, it then kept the money for abit longer (1-2 weeks) and emailed the customer to say it was unsuccessful and gave them a choice to have the money back or to monitor that domain for a year using that fee.
Whilst they did not attempt to register any EU domains, they took my and many other customers money and pocketed the interest on it. Now a month later they send out emails trying toi persuade you to use that fee to monitor the domain instead.
I'm really annoyed about it. When i find a registrar willing to have all of my domains without a transfer fee (don't mind paying admin charge annually) i will be moving away from them. I used to like their ease of registring and features, but this latest stunt has put me off them for good.
