Unwanted texts taking credit
- Thread starter Trixter
- Start date
You'll have to phone O2 and tell them about it and get them to fix it.
Similar problem when my bro was with vodafone and one of his mates jokingly signed him up to some sort of gay website (it was just a practical joke, honest
), he had to ring them but they sorted it all out.
Alternatively just dont top up, get a new sim card, use the PAC code to transfer your number (Again, you need to ring O2 to do this).
or just let the credit run out and forget about it all together
Similar problem when my bro was with vodafone and one of his mates jokingly signed him up to some sort of gay website (it was just a practical joke, honest
), he had to ring them but they sorted it all out.Alternatively just dont top up, get a new sim card, use the PAC code to transfer your number (Again, you need to ring O2 to do this).
or just let the credit run out and forget about it all together
http://www.tpsonline.org.uk/tps/
sign up, its a government run initiative that stops organisations texting u
sign up, its a government run initiative that stops organisations texting u
Roweyboi said:
That's not going to help you here. It has nothing at all to do with text messages, and after all you're (obviously) not allowed to send someone a premium rate message (and charge them for it) without permission anyway. Not that it's not a good idea if you don't want junk phone calls, but it's not going to help the problem described here.
PinkPig said:
It happens. There are people that literally pick numbers out of a hat and send them premium rate texts/push messages. If you think it doesnt happen thats very ignorant
and yes that website does help, i work for vodafone and thats a website we give customers who receive unwanted texts for things they dont subscribe for.
Roweyboi said:
That's not what I said - I said it wasn't allowed. Signing up to a list of people who don't wish to be contacted is obviously completely useless against anyone who is already breaking the law. I even vaguely remember suggestions that the TPS is sometimes misused by unscrupulous companies to find a list of verified phone numbers (though this may be a myth and I'm not sure where I read it). I don't think there's any evidence at all that signing up will stop unsolicited premium rate text messages.
Just to confirm this, the TPS website says:
"The TPS can accept the registration of mobile telephone numbers, however it is important to note that this will prevent the receipt of marketing voice calls but not SMS (text) messages. If you wish to stop receiving SMS marketing messages, please send an 'opt-out' request to the company involved."
If you really do work for Vodafone I suggest you take this into account!
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porting the number won't make any difference as they company sending the texts will still use the same number.
Your network provider won't be able to do much as you're a subscriber to a service (doesn't matter if you did or not - someone may have typed in your number in error - it can happen)
They won't be able to block these texts as the premium rate service can claim against the network for deliberate loss of revenue from a subscriber.
As stated the best way to deal with this, is to first replay with STOP if this doesn't work, you can contact the network who may have contact details for the Premium rate service provider, who you then phone up and get an automated unsubcribe service. If this doens't work then you need to follow this up with ICSTIS or OFCOM.
Your network provider won't be able to do much as you're a subscriber to a service (doesn't matter if you did or not - someone may have typed in your number in error - it can happen)
They won't be able to block these texts as the premium rate service can claim against the network for deliberate loss of revenue from a subscriber.
As stated the best way to deal with this, is to first replay with STOP if this doesn't work, you can contact the network who may have contact details for the Premium rate service provider, who you then phone up and get an automated unsubcribe service. If this doens't work then you need to follow this up with ICSTIS or OFCOM.
some of the replys in this thread were absolutely riddiculous 