Urgent help needed!

TheCenturion · 2 Sep 2010 at 21:22

Hi, I've just done a few upgrades on someone else's machine. I've put in a new psu, ram, and gpu.

But the problem is that the mobo takes a 20pin plug, rather than 24. So I've put the 20 in, but there's a separate 4pin plug on the mobo. The psu's 4pin cable is attached to the 20pin, and isn't long enough to stretch to the slot.

And so, the pc turns on, but nothing comes up on the screen. What can I do?

This pic shows the 4 pin and the 4pin plug.

Thanks

TheCenturion · 2 Sep 2010 at 21:53

No, the psu doesn't come with this cable

Does this mean he'll have to upgrade mobo?

TheCenturion · 2 Sep 2010 at 22:08

The motherboard is Asrock conroe 1333-d667

And he recently bought this power supply:

http://www.overclockers.co.uk/showproduct.php?prodid=CA-018-CS&groupid=701&catid=123&subcat=1084

the cpu is a core2duo

TheCenturion · 2 Sep 2010 at 22:23

oh ok, thanks a lot

TheCenturion · 2 Sep 2010 at 22:28

Crap. Now I got another problem. The pc boots up fine. But there's no display when connected to the 5770. There's only display on the screen when connected to the onboard vga socket. Now I know there could be a number of problems here

TheCenturion · 2 Sep 2010 at 22:37

Yep managed to get all that working.

The pc is 100% fine when running off the onboard graphics. But it won't work when plugged in to the 5770. The 5770 is running, I can certainly hear it!

ATI has plug and play drivers right?

TheCenturion · 2 Sep 2010 at 22:39

Yep that's all fine. The card fan is spinning as well
Just no display.

EDIT: I'm using the dvi - vga adapter as I don't have a dvi cable, so it's vga at both ends

TheCenturion · 2 Sep 2010 at 22:43

yes, it's the one that came with the card

TheCenturion · 2 Sep 2010 at 22:49

Ack, I knew that :mad:

I'm just being retarded, sorry for wasting your time guys. I slipped from super saiyan back into noob mode.

Thanks for the help

TheCenturion · 2 Sep 2010 at 22:58

Nope, still not working :confused:

Now I'm thoroughly stumped.

TheCenturion · 2 Sep 2010 at 23:27

NathWraith said:
Anant your noobness amazes me sometimes.

So I take you have the 12V rail in, and the power to the GFX?

Yes

As I've stated several times, the graphics card has the correct cable connected, I've checked that a few times now.

cmndr_andi said:
Would you be able to take a few more photos of all the connections to the motherboard?

Have you changed anything in the BIOS other than the graphics? You may want to reset the CMOS as well so you can start again from motherboard defaults.

Yes, as soon as I realised that there was something wrong I tried resetting the cmos.
EDIT: Photos coming up

TheCenturion · 2 Sep 2010 at 23:38

ThestigGT999 said:
have you tried updating drivers

The card should run on plug and play drivers.

TheCenturion · 3 Sep 2010 at 00:01

The card isn't showing up in device manager

TheCenturion · 3 Sep 2010 at 00:08

When I switch it to pcie, whilst plugged into the onboard, it still displays using the onboard

TheCenturion · 3 Sep 2010 at 00:18

Yes, there are 3 options:

Auto
Enabled, 1mb
Enabled, 8mb

TheCenturion · 3 Sep 2010 at 14:52

It must be a pretty basic problem if the card won't even be detected in device manager?

It's a pcie mobo, but a pcie 2.1 card.

TheCenturion · 4 Sep 2010 at 14:48

Yes, it says 'standard vga graphics adapter' in the bios

TheCenturion · 4 Sep 2010 at 15:24

just checked. The old pcie card works fine, but the new one just doesn't :confused:

TheCenturion · 4 Sep 2010 at 16:34

That might be the problem. The motherboard is only pcie 1.0

The drivers won't install properly either, but that shouldn't be the problem, as it should still work with plug and play right.

TheCenturion · 4 Sep 2010 at 16:53

yeah, he bought the card off the bay, so no returns

I'll tell him that he can get a new mobo