I just had to share this cus it makes me so angry! 
I work for Logitech and had an old man in his 70's phoning in a few weeks ago, explaining he's got some troubles with his Squeezebox Boom (for you who aren't familiar with squeezeboxes, they are basically a pretty advanced network music player/manager). I ask him what his problem is and he told me all he wanted was to listen to foreign radio stations and that the salesman in the store he went to told him the ONLY way to do so is to buy a £199 squeezebox
wtf!?
But this isn't the end of the story. He then told me that he couldn't get it working so he went back to the store and the same salesman explained to him that he need a computer in order to use the squeezebox. So he is selling the old man a brand new laptop. The man comes home with his laptop, tries to set up the laptop and doesn't know how anything works. Again he went back to the store, and they tell him he need an internet connection in order for the squeezebox to work. So the man (who by the way doesn't even have a phone line) went home and managed to sort out a phone/internet package.
So now he's sitting there, with a brand new squeezebox, a brand new laptop, brand new phone line and brand new internet with a brand new router, and now he is on the phone with me, asking me how to set all these things up. I didn't know what to say to him. He had obviously been ripped off by the salesmen.
I don't understand what they (the salesmen) were thinking! (sales targets, probably...).
So now I have the man on the phone, desperate to listen to foreign radio stations. All I could say to the old man was the truth. I told him he had been ripped off and that he should return everything and talk to the store manager. He sounded a bit shocked but said he was gonna follow my advice. I haven't heard from him since then.
I have heard and seen salesmen selling the most obscure things to people but this must be the worst I've seen so far!!!
I work for Logitech and had an old man in his 70's phoning in a few weeks ago, explaining he's got some troubles with his Squeezebox Boom (for you who aren't familiar with squeezeboxes, they are basically a pretty advanced network music player/manager). I ask him what his problem is and he told me all he wanted was to listen to foreign radio stations and that the salesman in the store he went to told him the ONLY way to do so is to buy a £199 squeezebox
wtf!?
But this isn't the end of the story. He then told me that he couldn't get it working so he went back to the store and the same salesman explained to him that he need a computer in order to use the squeezebox. So he is selling the old man a brand new laptop. The man comes home with his laptop, tries to set up the laptop and doesn't know how anything works. Again he went back to the store, and they tell him he need an internet connection in order for the squeezebox to work. So the man (who by the way doesn't even have a phone line) went home and managed to sort out a phone/internet package.
So now he's sitting there, with a brand new squeezebox, a brand new laptop, brand new phone line and brand new internet with a brand new router, and now he is on the phone with me, asking me how to set all these things up. I didn't know what to say to him. He had obviously been ripped off by the salesmen.
I don't understand what they (the salesmen) were thinking! (sales targets, probably...).
So now I have the man on the phone, desperate to listen to foreign radio stations. All I could say to the old man was the truth. I told him he had been ripped off and that he should return everything and talk to the store manager. He sounded a bit shocked but said he was gonna follow my advice. I haven't heard from him since then.
I have heard and seen salesmen selling the most obscure things to people but this must be the worst I've seen so far!!!
