USB C front panel stopping PC receiving power?

deardevildude · Monday at 16:39

Hi all,

I came into a problem yesterday with my PC (posted on forums and its sorted) where when my USB C front panel connector is plugged in it stops all power to the PC completely. Ive looked online and my motherboard (ASUS X570-F Gaming) has a connector for USB 3.2 Gen 2, but from what I can see online the case (Corsair 4000D AIRFLOW) has a 3.1 Type C port.

Would this be the cause of the PC not receiving power or would it be the motherboard/ front panel board itself?

Cheers for reading.

alec · Monday at 17:17

3.2 vs 3.1 shouldn't matter at all
this smells like a short. Either the cable or case port is damaged and motherboard detects it

deardevildude · Monday at 17:18

alec said:
3.2 vs 3.1 shouldn't matter at all
this smells like a short. Either the cable or case port is damaged and motherboard detects it

I thought it might be the port, I might see about if I can get a whole replacement front panel setup for my case from Corsair as id rather not rebuild my pc again as I did it a couple weeks ago into this 4000D

Disco_P · Monday at 18:21

My first ever PC build didn't boot cause of a case USB 2 header. Exactly the same symptoms as yourself.

Talk to Corsair or the retailer about a replacement from panel rather than a whole new case.

deardevildude · Monday at 19:18

Disco_P said:
My first ever PC build didn't boot cause of a case USB 2 header. Exactly the same symptoms as yourself.

Talk to Corsair or the retailer about a replacement from panel rather than a whole new case.

Yeah ive sent a ticket into Corsair to see what they say, maybe not expecting much this close to Christmas but best to get the ticket in. Fingers crossed they just send me the front panel cause I dont feel like building into a whole different case