usb device problem

cyclopopcicle · 22 Sep 2006 at 21:30

i have an acer n35 pda/satnav and the problem i have is that when i try and connect it to my pc through an after market usb cable for the N35 it will not recognise the device, the pc recogognises that there is a devise but will not install a driver for it so in turn wont do anything with it like sync with it or charge it

any ideas?

cheers cyc

rich_g85 · 22 Sep 2006 at 23:19

Install the drivers?

cyclopopcicle · 23 Sep 2006 at 08:53

tried that, but as it wont recognise what it is so it wont let me, i have pointed it to where drives are located (i only have an .inf file that is available from acers site)

any more ideas?

rich_g85 · 23 Sep 2006 at 10:02

I assume you have been to this page?

Download the zip
Extract the files to your desktop
Plug in your N35
Point the Hardware Installation Wizard to the INF on your desktop.

This should work. If that still fails I'd try a different data cable, or a different PC to work out where the problem is.

cyclopopcicle · 23 Sep 2006 at 20:45

rich_g85 said:
I assume you have been to this page?

Download the zip
Extract the files to your desktop
Plug in your N35
Point the Hardware Installation Wizard to the INF on your desktop.

This should work. If that still fails I'd try a different data cable, or a different PC to work out where the problem is.

yep thats what i have and done but still no joy

rich_g85 · 23 Sep 2006 at 20:48

Have you tried the cable and driver on a different PC?

cyclopopcicle · 24 Sep 2006 at 09:23

yeah i have and i even had a new cable sent to me thinking it was that at fault

the original cable that came with there are no problems, but it does have its own power cable going into the back of it, do you think it maybe a power issue?

thanks for your replies by the way