Users....

D-Ranged · 15 Apr 2010 at 16:31

Just had a call come in from a user (work in I.T. support) saying that there is some weird power problems at one of our other offices and the machines have turned off twice.

Fair enough.

Then i call the person who sent the e-mail and she said two people have had electric shocks from there keyboard. I just burst out laughing! Unless im seriously mistaken, keyboards are PLASTIC???? which doesnt conduct electricity. :rolleyes:

Thought it was pretty funny.

xJcBx · 15 Apr 2010 at 16:32

LOL... Did they have wet hands?

meghatronic · 15 Apr 2010 at 16:33

Static.

The Dread Pirate · 15 Apr 2010 at 16:34

Did they die?

PhillyDee · 15 Apr 2010 at 16:35

meghatronic said:
Static.

lookitsjonno · 15 Apr 2010 at 16:39

tell her to throw all of their pc's our of the highest window to prevent the virus spreading to humans, even then it might be too late

Sp00n · 15 Apr 2010 at 16:43

Do they have nylon carpets?

Cosimo · 15 Apr 2010 at 16:45

Capn' $qu!ff said:
Did they die?

It's on the news now, office workers killed by plastic keyboards.

Hutchy · 15 Apr 2010 at 17:05

They might require plastic surgery after it all.

Le_Petit_Lapin · 15 Apr 2010 at 17:06

I'd be gutted if I rang a helpdesk and got laughed at.

bmi92 · 15 Apr 2010 at 17:07

My keyboard is metal :\

Ciphon · 15 Apr 2010 at 17:18

Oh God.. I.T Support stories...

I know someone who had a customer who had put their modem in the freezer because it "felt hot"!

Problem usually does lie between the keyboard and chair.

matt_fsr · 15 Apr 2010 at 17:19

Shocking TBH

Berserker · 15 Apr 2010 at 17:21

I'm shocked by your shocking post.

Not all keyboards are plastic, and in any event static is always an option.

J.B · 15 Apr 2010 at 17:21

Ciphon said:
Problem usually does lie between the keyboard and chair.

We had an auditor in at work the other day and they wanted to see the support logs, the number of notes that said 'PEBKAC' was quite funny.

Duke · 15 Apr 2010 at 17:22

Did a home call yesterday where someone's PC was running slow. It was XP with 64MB. O RLY? (also another previously with Vista and 512MB

).

Stretch · 15 Apr 2010 at 17:32

Le_Petit_Lapin said:
I'd be anoyed if I rang a helpdesk and got laughed at.

Fixed.

It's kind of very unprofessional regardless of how stupid the persons question might first appear.

Would you expect to be laughed at if you went to the doctor with a problem you didn't fully understand?

Antar Bolaeisk · 15 Apr 2010 at 17:36

Duke said:
Did a call yesterday where someone's PC was running slow. It was XP with 64MB. O RLY? (also another previously with Vista and 512MB ).

Sadly, machines were sold with Vista pre-installed and only running on 512mb of RAM. Dad foolishly wouldn't heed my advice and bought a laptop from the purple shirt place with just such a spec. Is it any wonder Vista was almost universally hated.

Shame on you OP laughing at those poor shock victims though, they probably have very sore fingers now

Could merit checking out though if there is a power problem, there'd be some egg on your face if someone died as a result of keyboard related shock. I'd imagine you'd never live down the embarrassment.

Duke · 15 Apr 2010 at 17:46

Antar Bolaeisk said:
Sadly, machines were sold with Vista pre-installed and only running on 512mb of RAM. Dad foolishly wouldn't heed my advice and bought a laptop from the purple shirt place with just such a spec. Is it any wonder Vista was almost universally hated.

Yeah when it came out I had a few in at the shop I used to work for. Just a bit shocked to see one since that is still running 512MB!

[TW]Fox · 15 Apr 2010 at 17:47

I do wish IT people would get rid of the chip they have on their shoulder over users.

Yes, you know more about computers than them. But you SUPPORT them. You help them sort IT stuff, whilst they get on with the far more important job of actually making your company some money.