Using A Virgin Tivo Box to another property? Questions!

AlphaDawg · 13 Sep 2017 at 20:18

Hello guys,

For the last 3/4 months I have been using my folks old school fat Tivo Box at my new property. I only pay for Virgin Broadband. I have been getting all the channels and my folks actually pay for 4 boxes in their house. I have just nabbed one and it's working fine.

However after a storm last night I had some problems with my broadband. And foolishly I phoned Virgin to check my system without disconnecting my folks Tivo box. However they didn't say anything I'm just hoping nothing was flagged up.

We are both on the same area reference code and I live half a mile away, and the box is connected through Cable only. I'm just wondering what they can see there end when they check there system's? Can they actually see my folks box? I understand this could be a slight grey area.

Cheers guys.

Avalon · 14 Sep 2017 at 00:06

CS can see nothing. Stop worrying.

bremen1874 · 14 Sep 2017 at 02:12

At some level Virgin must be capable of detecting what's hanging from the end of their cables.

AlphaDawg · 14 Sep 2017 at 10:03

That's what I was thinking. However everything is tailored to the MAC address of the box rather than the address.

Avalon · 15 Sep 2017 at 08:30

At some level? Yes to some extent, given the area each node usually serves it's like you trying to work out where a PC on your LAN is and that level is well above the pay grade of anyone you'll speak to anytime soon. At CS/Faults L1/L2 no, they're essentially blind.

AlphaDawg · 15 Sep 2017 at 11:37

Avalon said:
At some level? Yes to some extent, given the area each node usually serves it's like you trying to work out where a PC on your LAN is and that level is well above the pay grade of anyone you'll speak to anytime soon. At CS/Faults L1/L2 no, they're essentially blind.

I think it was actually in cancellations? As I was getting annoyed with the person I was speaking too as they couldn't speak a word of English. What's the chances the nodes are the same given the distance is half a mile and we are in the same area reference?

Avalon · 15 Sep 2017 at 14:28

It depends on the area, due to the way Virgin was formed I can only speak generally and I no longer have any form of system access to check (former employment), but for the third time non of the customer facing staff have any capability to do what you ask, networks are non customer facing and to be perfectly honest they have bigger issues with devices connected to the network that shouldn't be than you breaching ToS by plugging in a sub's box somewhere it's not registered.

AlphaDawg · 15 Sep 2017 at 15:25

Avalon said:
It depends on the area, due to the way Virgin was formed I can only speak generally and I no longer have any form of system access to check (former employment), but for the third time non of the customer facing staff have any capability to do what you ask, networks are non customer facing and to be perfectly honest they have bigger issues with devices connected to the network that shouldn't be than you breaching ToS by plugging in a sub's box somewhere it's not registered.

Thanks I wasn't asking for a 3 successive time I was just a little intrigued on how the setup with the nodes work. I'm not really familiar with any of this. Thanks for the help.