V5C for new keeper

Gaygle

Gaygle

Gaygle

Soldato
Joined
7 Nov 2004
Posts
15,740
Location
East of England
Morning,

I bought my car back in mid December and the dealer said that they were going to send off the V5C for it to be reissued in my name - unfortunately I haven't received anything and we're some 2 months later. I know DVLA advise that they have up to 8 week delays but I was just wondering if anyone has bought/sold a vehicle in the last few months AND sent it off via post rather than online - and how long it took for the DVLA to update their records?

I also rather stupidly forgot to get the new keeper supplement from the dealer when I bought it so if they've lost it, I'm going to end up stumping up the £25 and filling in the V62.

It's annoying really as, knowing how rubbish the DVLA is with losing everything, I did ask if they could just do it online there and then. It's so much easier, quicker and more reliable than post - but they said they don't do them online and prefer to post them off as as batch every couple of weeks.
 
Sold mine in December and got the document through 3/4 days later.

I never knew the DVLA were rubbish with losing everything as you say?? Never once had an issue. YMMV I guess.
 
dLockers said:
Sold mine in December and got the document through 3/4 days later.

I never knew the DVLA were rubbish with losing everything as you say?? Never once had an issue. YMMV I guess.
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Did you fill in the new keeper stuff online or send it off via post? Filling things in online, I've never had an issue. Sending things off by post, especially during the last 12 months things have taken a long long time with the DVLA. That's if they turn up at all. Plenty of people have had issue with the DVLA and sending off paper applications - most of the time only noticing when they receive a speeding fine through for a car they sold 2 years previously!
 
Gaygle said:
Did you fill in the new keeper stuff online or send it off via post? Filling things in online, I've never had an issue. Sending things off by post, especially during the last 12 months things have taken a long long time with the DVLA. That's if they turn up at all. Plenty of people have had issue with the DVLA and sending off paper applications - most of the time only noticing when they receive a speeding fine through for a car they sold 2 years previously!
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I was going through a dealer so had any task or activity put before me with a "sign here" sticky note so can't remember precisely.

I assume it is pretty fundamental though as it triggers your tax refund? Has that come through?
 
fezster said:
Did you happen to take a photo of the V5 with the document ref no? If so, you can do the transfer online.
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Nope, like a completely donkey, I didn't even see the V5C. I didn't even need the numbers to tax it as they sorted this out too

dLockers said:
I was going through a dealer so had any task or activity put before me with a "sign here" sticky note so can't remember precisely.

I assume it is pretty fundamental though as it triggers your tax refund? Has that come through?
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Ah right, nope no tax refund as I was the buyer rather than the seller!
 
I bought a car at the end of January and only got the V5C through earlier this week, so about a month, 2 months is a bit much though :/
 
Haggisman said:
I bought a car at the end of January and only got the V5C through earlier this week, so about a month, 2 months is a bit much though :/
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Similar story here – I bought a car on 11 January through a dealer and the V5C only turned up last week.

You can use the car tax check website to see when the last V5C was issued, which might give you a heads-up as to whether it's on its way or not.
 
If I was in your shoes I’d get in contact with the person who sold the vehicle to you ASAP and ask whether they’ve applied for transfer of ownership yet and if so how they applied for it (online or by posting the V5.) Ask for a copy of the V5 if they have it.

I’d echo what others have said and make sure in future you request they apply online for transfer of ownership, it’s so much quicker than posting the V5 for obvious reasons. Also make sure you see the V5 and take a picture of it before you agree to purchase.
 
Thanks for the replies everyone. I contacted the seller and they confirmed it was sent off to DVLA and had proof of postage but for some reason DVLA haven't processed it. They luckily still had the reference numbers for the V5C so have just done it online and hopefully in the next couple of weeks a V5 should come through. Got an email confirming this from the .gov website.

I had a look on the DVLA vehicle enquiry website and it said the last log book issued was a few weeks before I bought the car, so presumably that's when it was sold to the dealer.
 
I bought a van at the start of Feb. Seller sorted it online and i hand a new log book in 3 days. So if they receive it by post, it will only take a little longer.

Get the d̶r̶u̶g̶ dealer on the phone
 
Had problems here - done online, 31st Jan, no V5 yet. What’s worse is I rejected the car on the day after doing the paperwork so am still faffing around a month later :mad:
 
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