Vehicle traded in - prospective buyer has contacted us

Itchytrigg

Itchytrigg

Itchytrigg

Associate
Joined
27 Jan 2009
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1,935
Location
Oxfordshire
Last month or so we traded in wife’s old car and got a new one. Out of the blue she’s had a random Facebook message asking if the cam belt had been done.

As far as I can think, nobody outside the dealer should have had her name. So I don’t know how some rando has it in relation to the car without having seen the old v5.

GDPR breach no?

For context, it’s being sold by some other company and not the one we traded it into, and many many miles away from us.
 
I've seen a dealer fill out the new owner bit then once the old owners have gone tip-ex it out and not register it until it's sold. Keeps the number of registered keepers down.
Not saying that's what's happened here but if they did then the new owners would have the details of the previous owner on the V5.
 
That’s most definitely a GDPR breach. There is absolutely no legitimate reason for the dealer to give a (prospective!) customer your personal data.


I would be getting in touch with their data privacy team - you’ll find the contact info for them in the privacy policy of the dealer’s website.
 
Teknobry said:
I've seen a dealer fill out the new owner bit then once the old owners have gone tip-ex it out and not register it until it's sold. Keeps the number of registered keepers down.
Not saying that's what's happened here but if they did then the new owners would have the details of the previous owner on the V5.
Click to expand...
Seems a bit pointless rather than just filling out the section for transferring into the trade, which wouldn't add a keeper
 
Ha, nope we’d never had it done but it was done prior to us buying it about 7 years back.

I was trying to think if there was a real legitimate reason that I’d missed for her details to be shared as it’d been a while since I last sold/traded a car but couldn’t think of one. I can only assume they have the original v5 and the potential buyer just remembered the details or took a pic.
 
We’re not going to reply to the guy at all. It’s not even the dealer we traded it to that is selling it.

Log book 100% didn’t have our details in it. I do realise now we did make a mistake that the dealer should not have taken the full v5, wasn’t really thinking about too too much.

I’ve reached out to the sales guy with a politely worded “wtf mate”.
 
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If you're going to tell them anything, tell them no even if you had it done. Don't give the dealer any more profit than they deserve, especially given they didn't confirm this with you enough to be able to state it to a prospective buyer.

Then get them stung for gdpr.

:edit: lol I took many minutes to type and just saw your reply. Seems sensible.
 
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someone else can sell car on the behalf of the actual dealer owner
... and if the prospective buyer asked to see the v5 with his&previous owners name, would it breech gdpr to show it.
 
Was there anything in the navigation system when it was traded in? Main dealership sold me my current car (6-7 years ago) with all the previous owners contacts and home address still stored.
 
i don’t think you have and obligation to even answer or divulge any information. It could he scammer simply trying to get money out of you.
 
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