Virgin Media 20mb - a joke

Street said:
You could get around 250MB in 10mins with a 4Mbit line. :) My download was going at about 1.6/1.7MB/s so getting about 100MB a min. This was in Liverpool too.. L15.
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can you see what ubr you are on ?
it will be in tracert if you know how to do it and what to look for :)

have a look in the picture I have in my 1st post :)
 
I am also in Liverpool in the L15 area on ubr2. Have had no problems at all with the 20mb since it got upgraded. Was on 10mb for about 4 weeks before that though.

I did have problems for about 2 years before May 2007 though. This was down to high utilisation,but Virgin have said that problem is fixed now. But it is hard to tell as all the students have left the area. So will have to wait till september/october time to see if they have fixed that issue or not
 
Street said:
Yeh true.. Forgot about the students.. Damn leeching students! Should put them all on their own UBR! :)
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Nooo!!! Don't blame us students we don't all leech. Sorry to crash the thread but it's quite relevent as i'm moving into the L12 area for 2nd year of uni and looking for broadband. I'm in a cable area should I bite the bullet and go for virgin? Can anyone give the pro's and con's of cable as it seems that it's more reliable than ADSl and I won't need a monthly line rental which seems like nice things.

Thanks guys :)
 
Yeh, I say go for Virgin.. Despite people moaning about it, I've found that cable is better than ADSL any day!
 
Im on UBR01 and always have been.
Its constantly had problems with what VM/BY call "high utilization" or what I call them putting too many people onto it. I've told them for around 4 years it was this and they have never accepted that this is the problem.

Can I request to change UBR or is it more complex? As if its something simple surely they can change me over to another one and see if the problem persists, thus ruling anything else out.
 
tsinc80697 said:
Can I request to change UBR or is it more complex? As if its something simple surely they can change me over to another one and see if the problem persists, thus ruling anything else out.
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AFAIK you are cabled into a UBR (a bit like an exchange) and haven't heard of anyone who has changed. You could request to be on a different upstream channel though.
 
is the upstream for just upload or for down and up ?

On the old motorola surfboard modem I had I could change it there but this one I have now I cant specify! :)
 
I'm sure you can change UBR (might be lieing).. Not sure how you do it, I've got friend that works for Virgin so I'll ask him.
 
I remember him telling me something about how they do the load balancing on the UBRs.. I think the fill them up in order. So they fill up UBR1 then 2 and so on. Maybe thats why you on UBR1 are suffering a lot more than me on 14. Just a thought...
 
tsinc80697 said:
Will keep on at them until they give me a reply anyway and I will see if they can change my UBR
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They generally can't/wont change your UBR, your cable is wired into whichever UBR you happen to be wired into and they don't like to change that as it means sending out an engineer to physically move cables around. Unless your REALLY lucky they will just do some load balancing and say it's all fixed.
 
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if you have to phone them up ,ask for the phonecall to be refunded as your sercive is not up to speed/standard .if they say no, just take it further by asking for it to be cancelled that will get things sorted out very quickly and you will be refunded for any call.As that will put you though to somebody how does not read of a sceen and says "Computer says NO "
Hope you get sorted anyway I have yet to have any problems with my service and i have been with them last 6 years.Have also been on the highest speed. Then in may i moved to VIP package when it started up as i was offered it for £70 so could not say no to that
 
They wont move your UBR, like already said its been hard wired in by the engineer and they wont swap you to another. They do load balancing on a monthly basis to try and sort out the over subscription ubr's. Sometimes this works, sometimes it doesnt.
Im afraid its all down to how many people in your area are subscribed to your ubr.
I luckily live out in a village just off the city, my 20mb upgrade runs like a dream, getting 2.34mbps off newsgroups.
Been with NTL for 5yrs now and have all services with them. Infact spoke to them the other day and they gave me, XL Broadband, XL TV, and unlimited phone calls for £53 per month :)
 
just for the sake of argument i run a speed chec on my 4mb connection adn got 3.5mbps so i guess im lucky as far as speed is concerned, if it would jsut stay connected for more than 10 mins at a time it would be great :rolleyes:
 
Mon, 06 Aug 2007 11:17:27 GMT

Test 1: 1024K took 569 ms = 1799.6 KB/sec, approx 14829 Kbps, 14.48 Mbps
Test 2: 1024K took 495 ms = 2068.7 KB/sec, approx 17046 Kbps, 16.65 Mbps
Test 3: 1024K took 481 ms = 2128.9 KB/sec, approx 17542 Kbps, 17.13 Mbps
Test 4: 2048K took 1099 ms = 1863.5 KB/sec, approx 15355 Kbps, 15 Mbps

Overall Average Speed = approx 16193 Kbps, 15.82 Mbps


First time its been over 1!

looks like that might have been a one off :/

Mon, 06 Aug 2007 11:52:36 GMT

Test 1: 1024K took 2703 ms = 378.8 KB/sec, approx 3121 Kbps, 3.05 Mbps
Test 2: 1024K took 2200 ms = 465.5 KB/sec, approx 3836 Kbps, 3.75 Mbps
Test 3: 1024K took 8807 ms = 116.3 KB/sec, approx 958 Kbps, 0.94 Mbps
Test 4: 2048K took 5271 ms = 388.5 KB/sec, approx 3201 Kbps, 3.13 Mbps

Overall Average Speed = approx 2779 Kbps, 2.72 Mbps
 
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