Does anyone else think it is a total disgrace that some exisiting customers have to pay for new modems to be able to take advantage of the speed upgrade. I have been a customer for over 15yrs and i would like to think that would count for something. First of all we lose channels but receive no discount or drop in monthy rental prices (actually the price has gone up for bradband) but now we have to pay for a modem if i want one. Im getting tired of "new customers" getting all the discounts, when are they going to reward "loyal customers"