Virgin Media Discussion Thread

mid_gen · 27 Apr 2020 at 17:35

It's come back up for me now...was out for 10 minutes or so.

TNA · 27 Apr 2020 at 17:36

Same here.

ljt · 27 Apr 2020 at 17:40

Aye, just checking on down detector and BT, EE, Voda, Sky, TT etc all had a peak of downtime at the same time

Bobcat · 27 Apr 2020 at 17:43

Its a "blip" in the Matrix........

Everything has reconnected here now, just the Vodaphone Suresignal left and that takes an age to re-connect anyway, it will re-establish a connection eventually

Steampunk · 27 Apr 2020 at 17:44

mid_gen said:
Down for anyone else?

Yes, a glitch for a few minutes. Some devices went down, no access to any website, then back up again. Modem and router still indicated they were online, so probably something more fundamental upstream.

Steampunk · 27 Apr 2020 at 17:46

ljt said:
Aye, just checking on down detector and BT, EE, Voda, Sky, TT etc all had a peak of downtime at the same time

Something at a major peering site like LINX?

beachBOYken · 27 Apr 2020 at 17:47

I was watching Netflix when it went down, couple of minutes I guess.

Back up now.

Sp00n · 27 Apr 2020 at 18:20

Gone again for me...

explicit4u · 27 Apr 2020 at 18:24

Up and down for me, some sites seem to work perfectly fine (such as this one).

beachBOYken · 27 Apr 2020 at 18:25

Sp00n said:
Gone again for me...

Same down again in London area

kmax86 · 27 Apr 2020 at 18:32

Down here as well, NI area

M1k3H · 27 Apr 2020 at 18:32

Playing online with a friend in different city, both of us dropped off same time twice so far in the last hour and a half.

beachBOYken · 27 Apr 2020 at 18:35

Working again now, seems to go down for a couple of minutes when it happens.

Checking downdetector and BT have same issue according to huge spike at same time as VM.

pinkpound · 27 Apr 2020 at 18:36

Mines back but m 88 ping and 1/2 speed

opstrat · 27 Apr 2020 at 18:37

virgin twitter page is going crazy. some of the memes are spot on

ljt · 27 Apr 2020 at 18:40

It's not just virgin media related, it's across the board, just check something like downdetector and see the same spikes at the same time across multiple platforms and IS providers.

Steampunk said:
Something at a major peering site like LINX?

Could be a LINX problem, doubt it would be capacity issues though as even with all the extra home working demand etc, it hasn't really spiked or hit anywhere near top end yet

Caged · 27 Apr 2020 at 18:41

I'm not sure what Down Detector does other than sees who is going on to complain or scraping Twitter, but I've not seen any problems with other providers.

ljt · 27 Apr 2020 at 18:46

It just shows a trend. BT for example showed exactly the same spike at the same times

Caged said:
I'm not sure what Down Detector does other than sees who is going on to complain or scraping Twitter, but I've not seen any problems with other providers.

beachBOYken · 27 Apr 2020 at 18:46

Caged said:
I'm not sure what Down Detector does other than sees who is going on to complain or scraping Twitter, but I've not seen any problems with other providers.

Look at is BT down On Downdetector and see the huge red spike at identical time to VM.
EE same as well I think.

Caged · 27 Apr 2020 at 19:06

I get that it shows a spike, my point is that I have no idea where it gets that data from. A quick read shows that it's based on people saying that their service is down - so you're quite likely to get people submitting a report saying Xbox Live is down when their Internet connection went dark, because the result was they got kicked out of a game. I wouldn't declare this to be a problem larger than Virgin Media based on that source, is what I'm saying.

My point is that asking people who call their Internet connection "my wi-fi" to correctly diagnose the source of any outage is probably not a fantastic idea if you're looking to accurately work out what is going on. There's comments on that site of people reporting a BT service outage when they can't log into their account, for example.