Virgin Media Discussion Thread

Caged · 15 Jul 2020 at 15:37

I don't think you can buy FTTPoD quicker than 330Mbps. After the initial 12 month contract term you can migrate to a normal FTTP service at a more competitive price.

HEADRAT · 15 Jul 2020 at 16:11

I wonder how long we're going to have to wait for the new M600 profile?

ik9000 · 15 Jul 2020 at 17:11

Caged said:
I don't think you can buy FTTPoD quicker than 330Mbps. After the initial 12 month contract term you can migrate to a normal FTTP service at a more competitive price.

well I'm paying £60ish for 200mb/s with virgin so £100pm for 12 months is bearable for FTTP. It's the install cost that will be the issue.

the-evaluator · 15 Jul 2020 at 17:31

FTTPoD installation costs can be very exciting, confirmed quotes north of £10k aren't uncommon.

ahar · 16 Jul 2020 at 08:57

Openreach's famous Excess Construction Charges (ECC).

To be fair, digging up the road does cost a lot of money.

Captain · 16 Jul 2020 at 09:51

Can anyone tell me if it’s possible to patch the cable that goes from the cabinet to your house? Having my driveway done today and they’ve cut half way through the cable.

HEADRAT · 16 Jul 2020 at 09:53

It's just coaxial cable so yes.

Captain · 16 Jul 2020 at 10:01

Ok cheers, thankfully the section they’ve cut through is located under the path rather than where my driveway will be so I’m hoping virgin don’t have to come out and dig up freshly laid tarmac.

HEADRAT · 16 Jul 2020 at 10:04

OK if it's under the path rather than the bit to your drive it could be fiber

Ayahuasca · 16 Jul 2020 at 10:07

What does the brown box on your property look like?

Captain · 16 Jul 2020 at 10:11

It looks like this:

Ayahuasca · 16 Jul 2020 at 10:15

Think that's just coax. Do you have a plug socket powering it from inside your property?

Captain · 16 Jul 2020 at 10:17

Ayahuasca said:
Think that's just coax. Do you have a plug socket powering it from inside your property?

No I had it installed up stairs when I first moved in, the black cable underneath is the one going under my drive, the black one in the top right is feeding my router which is now located upstairs.

Ayahuasca · 16 Jul 2020 at 10:26

100% coax then.

Captain · 16 Jul 2020 at 10:27

Ayahuasca said:
100% coax then.

So they should be able to trim back the cable, put a connector on either end and either shrink wrap it or tape it up?

Nothing to worry about then.

MartinPrince · 16 Jul 2020 at 13:57

Kol said:
I've cancelled and moved to BT. I was 40% likely of staying, initially I wanted to leave due to the decreased reliability. Sure, covid will have some impact but it was dropping at least three times a day every other day.

I was willing to consider sticking with VM, as I expect it to improve a little as people return to work but the representative was awful, I don't think I've heard so many lies peddled.....[snip]

Sure, VM with the bigger bundle + sky sports was incredibly cheap compared to going with BT FTTP but right now it's not about the money it's about having a connection which isn't up and down all day.

I had the similar "lies" recently when trying to sort out my out of contract mum who was with the Post Office, so it isn't just VM . Other people may have easily fallen for the made up nonsense. I ended up politely ending the call and calling back and spoke to a much more honest and straight forward person.

Soulja · 17 Jul 2020 at 14:21

Just had virgin installed and I'm getting around 350mb DL 36mb UL, ping is 9ms and jitter at 1ms. Can't grumble at that.... For now anyway.

ik9000 · 17 Jul 2020 at 20:10

Soulja said:
Just had virgin installed and I'm getting around 350mb DL 36mb UL, ping is 9ms and jitter at 1ms. Can't grumble at that.... For now anyway.

which hub and firmware?

Soulja · 17 Jul 2020 at 22:19

ik9000 said:
which hub and firmware?

3.0
9.1.1811.401

MarkMcG · 18 Jul 2020 at 16:32

Trying to connect a Sony XG81 TV to the VM 3.0 Hub via a wired connection and the TV can't find the network.

Any suggestions on how to configure the VM 3.0 Hub such that my TV can see it?

My main PC is connected to the VM 3.0 Hub with no issues.