Anyone been given this as an explanation to slow speeds?
Never had a problem with Virgin in around 7 years but have moved house recently and suffering from dire d/l speeds.
Finally got a technician to visit and after browsing BBC Sport website for 3 mins, he told me high utilization was the issue and the current fix date is end of January.
Now waiting for a manger to call and explain. No doubt I'll cancel the service but wondered if this is a genuine problem or some line I've been fed from a lazy technician?
Never had a problem with Virgin in around 7 years but have moved house recently and suffering from dire d/l speeds.
Finally got a technician to visit and after browsing BBC Sport website for 3 mins, he told me high utilization was the issue and the current fix date is end of January.
Now waiting for a manger to call and explain. No doubt I'll cancel the service but wondered if this is a genuine problem or some line I've been fed from a lazy technician?
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