Virgin speed Issues

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Joined
21 May 2007
Posts
203
Hey, recently I just moved house and decided to go with virgin 8mb broadband. Connected through a modem 'connected at 4.4Mb's

Set up the wireless router, so good so far

Tried downloading, can download at 400KB's occasionally but this seems to all over the place atm going at low as 30kbs.

Also earlier on www.speedtest.net I got a conectection speed of 2.4mbs but now I can only get 0.5mbs?!! Ping on 2142 is 150+ :(

Any else experienced any similar issues or have any fixes, there any wireless settings I could change.


Thanks
 
On ADSl, and the speed seems to be all over the shop, some time its only 0.2mbs other times its fine. It did seem to slow down at about 4pm but it may just be coinsidence
 
Dam I wish I didnt get the virgin broadband crap. All night ive had only double dial up speed.

I don't understand how they can get away with this, its robbery!

Might just pay the £50 and change, anyone know of a solid broadband package for 4MB+ unlimited?
 
im connected at 76kbs atm! earlier I was connected at just under 4000kps. There is a guy that I allways see on the computer downstairs but im not sure what hes doing on there. I hope this is just temporary!
 
Hey, ive been doing the http://speedtester.bt.com/ every now and again and every time it seems to change, my last one was this.

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 1000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 4736 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 790 kbps

Anyone explain what this means? Thanks
 
It means your line is unstable, and is connecting at a lower speed - hence the reduced IP profile.
The bottom two are the rates your modem's connecting at and the result of an actual speedtest.


Thats strange because off peak I can download at 400KBps+ is this them capping me or my line? Or is there anything that can be done?
 
No cable in my area, I havent been able to get 400KBs download speed for days now!?

I think there may be an issue with my line? (One of the phone covers on the wall was unscrewed before I moved in) I have all the DB levels shown on my router is that helps?

Whats the next step to take?
 
Just done the speed test again and got this result! wow that sucks. I have no idea what is going on.

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 135 kbps
DSL connection rate: 448 kbps(UP-STREAM) 4768 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 88 kbps

Here are some modem stats, not sure if there usefull

Trained Modulation ADSL_G.dmt
Path Mode Interleaved

Ds Rate (Kbps) 4768
Us Rate (Kbps) 448
DS Margin (dB) 10
US Margin (dB) 24
DS Line Attenuation (dB) 40
US Line Attenuation (dB) 26

CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 1650
CRC Tx Interleaved 59
 
It's what I said in post 34, all over again.

Your modem's disconnecting then reconnecting at a low rate, staying there for a while, then reconnecting at what it's at (possibly with some disconnections in between).

I see, is there anything that can be done about this? I am 1300m from the exchange apparently so I can see that being the problem? I am renting so im guessing the landlord will pay if an engineer needs to be called out?!
 
Right, I have moved the router to a new socked removed the cover and plugged it directly into the under socket. Now im getting my happy 2.4mbs :)

Thanks for your help eveyone!
 
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