Soldato
- Joined
- 2 Dec 2006
- Posts
- 8,204
You can be switched to cable for like 20 quid i beleive. Unless its not avalible in his area. Still lots of people saying they are bad and some of them are on cable.
Virgin speed Issues
- Thread starter darkxenon
- Start date
Soldato
- Joined
- 13 Oct 2006
- Posts
- 8,152
- Location
- Surrey
I'm on 20mb and its fine until i go over the 3Gb cap, then its 5mb for a few hours. Thats fine by me as i use it all day at full speed, 2.4Mb/s til about 6pm, then 5mb until 10. 5mb is still more than enough for me!
Soldato
- Joined
- 2 Dec 2006
- Posts
- 8,204
How do you p4eople download so much? I dont understand. What are you downloading?
I would only download 3gb in a day if it was some serious mod downloading and anyway doesn't the counter get reset every hour ? Well thats what they claim. You have to go over 3gb in an hour they say. If you downloaded 2.9gb then waited till the next hour your not ment to get throttled.
I would only download 3gb in a day if it was some serious mod downloading and anyway doesn't the counter get reset every hour ? Well thats what they claim. You have to go over 3gb in an hour they say. If you downloaded 2.9gb then waited till the next hour your not ment to get throttled.
I'm getting some pretty feeble speeds at the moment, even at midnight, 3am, 6am etc, nowhere near the 20mb, about two thirds of that at best.
Just look how they've slipped down the ratings since Virgin took over, says it all really.
As soon as I can get Sky Max, I'm off.
Just look how they've slipped down the ratings since Virgin took over, says it all really.
As soon as I can get Sky Max, I'm off.
Soldato
- Joined
- 2 Dec 2006
- Posts
- 8,204
I think the 20mb peopel are being screwed over but the 4mb are getting it fine. Well i download usualy at 250kb but this is off websites which i know wouldn't downlkoad much faster anyway. I dont have any newgroups to check the actual download speed but every speed test ive done has shown almost full 4mb.
No cable in my area, I havent been able to get 400KBs download speed for days now!?
I think there may be an issue with my line? (One of the phone covers on the wall was unscrewed before I moved in) I have all the DB levels shown on my router is that helps?
Whats the next step to take?
I think there may be an issue with my line? (One of the phone covers on the wall was unscrewed before I moved in) I have all the DB levels shown on my router is that helps?
Whats the next step to take?
I'm on up to 8Mbit ADSL and it sucks, majorly.
I need some advice.
At randoms times, very rarely, speeds are ok. This seems to happen like once every two weeks for a few hours I'll ping 20-30ms, download speeds 3-4Mbit.
Problem is, the rest of the time, I ping at 200ms and download at terrible speeds.
I've tried 3 modems and 3 routers. Same speeds.
I just spoke to tech support. They told be to use the BT speedtester tool. He told me I was only capable of 2Mbit speeds maximum in my location. Now, I'm sure I've had higher speeds than that. Could anyway decipher what this actually means to me?
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 5000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 6336 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1615 kbps
Does it mean I'm currently at 1.6Mbit, but I could achieve a maximum of 6.3Mbit? I don't really understand.
I also don't understand how it can be so poor even at off peak times.
Nevertheless I've been told to run tests throughout the day for 2 days and report back to them.
Any ideas?
I need some advice.
At randoms times, very rarely, speeds are ok. This seems to happen like once every two weeks for a few hours I'll ping 20-30ms, download speeds 3-4Mbit.
Problem is, the rest of the time, I ping at 200ms and download at terrible speeds.
I've tried 3 modems and 3 routers. Same speeds.
I just spoke to tech support. They told be to use the BT speedtester tool. He told me I was only capable of 2Mbit speeds maximum in my location. Now, I'm sure I've had higher speeds than that. Could anyway decipher what this actually means to me?
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 5000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 6336 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1615 kbps
Does it mean I'm currently at 1.6Mbit, but I could achieve a maximum of 6.3Mbit? I don't really understand.
I also don't understand how it can be so poor even at off peak times.
Nevertheless I've been told to run tests throughout the day for 2 days and report back to them.
Any ideas?
Can we keep the cable stuff for another thread - it's confusing the issue. If push comes to shove, I'll split them out of this thread or delete them.
Means your line's connected at 6Mbps, has an IP profile of 5Mbps, and is actually getting ~1.5Mbps.
Post them if you want.
Means your line's connected at 6Mbps, has an IP profile of 5Mbps, and is actually getting ~1.5Mbps.
Post them if you want.
OK, thanks. So does that mean that I should be achieving speeds of near 5Mbit?
Does it also mean that what I was told (my line isn't capable of above 2Mbit) is wrong?
Sorry, I tried to googling but got confused.
Assuming the IP profile stays constant and there's no congestion, yes.
It depends how they said it.
The IP profile remains at 5000 in all the tests I've done so far. By congestion I take it you mean lots of people using lots of bandwidth in the same area? Is there anything I or BT can do to bring me closer to 5Mbit speeds or am I doomed to slowness?
Secondly, the techy suggested I downgrade to "up to 2Mbit" service because I'll never achieve speeds above 2Mbit. Now, I'm almost sure I've downloaded at 2Mbit+ speeds in the past, so I'm not too sure.
Just done the speed test again and got this result! wow that sucks. I have no idea what is going on.
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 135 kbps
DSL connection rate: 448 kbps(UP-STREAM) 4768 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 88 kbps
Here are some modem stats, not sure if there usefull
Trained Modulation ADSL_G.dmt
Path Mode Interleaved
Ds Rate (Kbps) 4768
Us Rate (Kbps) 448
DS Margin (dB) 10
US Margin (dB) 24
DS Line Attenuation (dB) 40
US Line Attenuation (dB) 26
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 1650
CRC Tx Interleaved 59
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 135 kbps
DSL connection rate: 448 kbps(UP-STREAM) 4768 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 88 kbps
Here are some modem stats, not sure if there usefull
Trained Modulation ADSL_G.dmt
Path Mode Interleaved
Ds Rate (Kbps) 4768
Us Rate (Kbps) 448
DS Margin (dB) 10
US Margin (dB) 24
DS Line Attenuation (dB) 40
US Line Attenuation (dB) 26
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 1650
CRC Tx Interleaved 59
It's what I said in post 34, all over again.
Your modem's disconnecting then reconnecting at a low rate, staying there for a while, then reconnecting at what it's at (possibly with some disconnections in between).
Your modem's disconnecting then reconnecting at a low rate, staying there for a while, then reconnecting at what it's at (possibly with some disconnections in between).
I see, is there anything that can be done about this? I am 1300m from the exchange apparently so I can see that being the problem? I am renting so im guessing the landlord will pay if an engineer needs to be called out?!
Are you connected directly to the master socket? Any extensions that aren't filtered at the master socket?
Statistics (sync rate, SNR margin, attenuation - instructions for some routers in the sticky) from your router might be useful too.
That isn't an issue.