Vista stuck in infinite loop

Man of Honour
Joined
17 Oct 2002
Posts
160,171
Hi guys,

Girlfriends laptop is playing up. It's got Vista Home Premium on it.

Basically, it boots, goes to a screen declaring its configuring updates, then it shuts itself down, then it boots to a screen declaring its configuring updates, repeat ad finitum.

Any suggestions?
 
I've no idea what update she tried to install, and I've not got the discs to hand either :( I also have no idea what configuration the machine is (ie if its partitioned or what) or if any of her data will be lost if I format C:\.

Nightmare.
 
I went to somebody's house on saturday and it was stuck on Configuring Updates Stage 3 of 3 0% complete and nothing I did could get out of it.
It did it in Safe Mode, I couldn't repair, I couldn't go back to another restore etc.
 
I've now got the CD's for the machine - a 'Recovery CD' (god I hate these) and the 'Windows Anytime Upgrade' pack, which I've no idea what does.

Will try the Recovery CD first..
 
[TW]Fox;11129884 said:
I've now got the CD's for the machine - a 'Recovery CD' (god I hate these) and the 'Windows Anytime Upgrade' pack, which I've no idea what does.

Will try the Recovery CD first..

Wouldnt do that if I were you - Recovery CD means formatage !
 
Use the anytime disk, its a normal Vista install disk rebranded, the recovery disk might not help, what model laptop is it
 
Cant you take the hard drive out and stick it into another machine with a 2.5 to 3.5 adaptor get off what you need then format
 
[TW]Fox;11130428 said:
All fixed - downloaded an ISO of the recovery console.


is it easy to fix with that?

Got called to fix my mums machine 2nite with this error, seems very common. Thought Vista was a joke as it was before I saw this ridiculous **** up.
 
[TW]Fox;11131329 said:
Yes very - you can just select a restore point. It's that simple :)

I was able to get to the Recovery Panel but when I clicked on Restore it wouldn't do it :(
However, you've given me an idea.
I will ring them up and tell them to make their own restore point when they've got it set up how they want.
 
Loads of people have had this, girlfriend asked me yesterday to help her and she explained the exact same problem. Hoping she has the Vista CD :)
 
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