I really struggled to get the RMA, in the end the of systems did manage to send out a rma in an email, but I had to send quite a few mails, and make dozens of calls before getting someone to help. The returns support team tends to answer calls by putting callers on mute and waiting for them to hang up! That staff needs sacking or training.
I got my new parts and returned the old parts definitely the right move.
However, the system didn't boot and posts code 0f 19. I suspect the memory is only supported on BIOS 1.13 not sure what the board ships with, or how I can flash the BIOS if the board doesn't even boot!
In case anyone is wondering about earlier posts, no hacksaws were taken to any cases or components in this build.
I got my new parts and returned the old parts definitely the right move.
However, the system didn't boot and posts code 0f 19. I suspect the memory is only supported on BIOS 1.13 not sure what the board ships with, or how I can flash the BIOS if the board doesn't even boot!
In case anyone is wondering about earlier posts, no hacksaws were taken to any cases or components in this build.