VM Users May Want to Check This

Mine has been down since before 10pm last night too, it's not intermittent but more it's been up once all night!

W'n'W is working okay at the mo, but it's a hell of a lot slower than my 20mb cable and my other laptop/pcs can't connect out :(

What are the chances VM will compensate us for loss of service? :p Unlikely..

Why should they? It's not a guaranteed service.
 
mine is running at 56k speeds, im on 20mb, its stupid, for the last week, South/Yorkshire in general have had slow speed issues, now we have this, 2 weeks ago we had no internet for 6 days for no apparent reason, i could go on...but the moral of the story is, That my internet is 95% offline or very slow :( im not impressed and ringing CS to get some free months.
 
"Virgin Media apologised for the glitch and sent us this statement:

At 9.20pm last night, customers in a number of regions temporarily lost connectivity to their broadband and Video on Demand services. This occurred as a result of an error during a routine maintenance process which affected some customers' modems and set top boxes.

Broadcast television and telephone services were unaffected. Most of the problems occurred in the North West, Yorkshire and the Midlands and the majority of affected customers regained their service shortly after midnight. Our engineers are currently working to restore the few remaining connections as quickly as possible. We apologise for any inconvenience this may have caused.

According to VM's rep, the maintenance process knocked out DHCP address assignments (leases) for some of its servers, which in turn caused IP addresses to be renewed en masse. No word yet on what the routine maintenance was."
 
Bah someone with a MCSE did something wrong last night then :p

Mines back but must have been offline for around 10-12hours now...

First time in years its gone down for a significant period so Im not too bothered - though considering I was still surfing on HDSPA, I doubt I would have survived much longer :p...

ps3ud0 :cool:
 
Well mines just come back online, been off for a total of 17 hours didn't even come back once!, some guys down the road from me were effected & some others were not.

Twice now in 1 week that it has been down for over 10hours :/
 
my connection has totally gone to hell since last nights outage, im getting 20-30KBps and unusable web surfing from pretty much everywhere... anyone else having this? I'm on 20Mbit.. :(:mad:
 
my connection has totally gone to hell since last nights outage, im getting 20-30KBps and unusable web surfing from pretty much everywhere... anyone else having this? I'm on 20Mbit.. :(:mad:

I'm having problems too. I'm getting my full speed but every few hours my internet cuts out, however the sync and ready lights remain on. I have to keep rebooting my modem. :mad:
 
Last night it was taking 3 mins to load a basic webpage, 15Kbps is what I ended up getting from anywhere, even from onnet stuff such as ftp.blueyonder.co.uk which always gives you full speed.. They're really messing with something.
 
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