Vodafone CPI price rises

So now Vodafone Broadband appears to be down all over the place.

Price increase within first 2 months
No internet on a Bank Holiday.

What a pile of crap service I have received from them in the first 2 months (actually less).

Unless something drastically improves, I won't renew with them... I had not a single issue with BT apart from the price being a lot higher (get what you pay for I guess)
 
Richie said:
So now Vodafone Broadband appears to be down all over the place.

Price increase within first 2 months
No internet on a Bank Holiday.

What a pile of **** service I have received from them in the first 2 months (actually less).

Unless something drastically improves, I won't renew with them... I had not a single issue with BT apart from the price being a lot higher (get what you pay for I guess)
Click to expand...
It's been up all day for me on cityfibre.

That being said I wouldn't choose Voda if I had the choice of Openreach ISPs, customer service is just too shoddy. Though I put that down to incompetence rather than malice, BT are firmly in the latter group in my experience.
 
Disco_P said:
It's been up all day for me on cityfibre.
Click to expand...

It's been on the news... Apparently 11,000 were offline for 6 hours.
Disco_P said:
That being said I wouldn't choose Voda if I had the choice of Openreach ISPs, customer service is just too shoddy. Though I put that down to incompetence rather than malice, BT are firmly in the latter group in my experience.
Click to expand...

I agree with incompetence. They have told me that they wont help with the price increase after 6 weeks and, if I don't accept their "final offer" and escalate it to CISAS, they will remove their offer.... The thing is, they haven't offered me anything so it's hardly a threat - you can't remove what you haven't offered.. total idiots
 
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