Voip phone system

[jamoor]

Has anyone here got experience with these? I am looking to setup a VOIP system at work with incoming ISDN lines.

There are probably around 10 extensions and 4 incoming lines. I have seen the yeastar S20 appliance which seems straightforward to use and potentially reliable.

Any recommendations?

 

[jamoor]

Personally i would do the following:

*Scrap the ISDN lines and go with a regular stand alone fibre line or SDSLM (will save you money)
*Read up on 3CX - either host it onsite (buy sips) or with a 3CX hosting provider that does it all (Recommended)
*Once 3CX is up and running maintenance is very straight forward and you have a wealth of options and features

You may need to change all your phones to support 3CX but they do support majority of VOIP handsets now.

I already have a fibre line, however we have experienced downtime with this in the past and our failover is 4mb adsl. We should have fibre dsl broadband as a backup within the next year though.

The only thing about 3cx is the basic version lacks some features (BLFs, call parking) otherwise there will be an ongoing licence fee which I could potentially avoid?

 

[jamoor]

Does anyone have experience with handsets? I've been looking at yeastar but open to ideas.

I'm leaning towards 3cx at the moment.

 

[jamoor]

I've gone with yealink t26p phones coupled with hosted 3cx. Just configuring it thus far but I'm impressed with the ease of use, especially provisioning.