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The CM 690 II case

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Bitfenix Shinobi white/black.

This case has actually been modded by a customer and DSR'd back to us. It returned with the blue mesh trimming fitted, and a LED light strip fitted to the inside of the case (unknown colour). There is also a OcUK logo badge on the side and Asus/Sapphire stickers on the top.

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Bitfenix Shinobi XL Black (missing the 3.5" bay covers) ideal water cooling, fill them with fan controllers/bay res etc.

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Black Phantom 410 Case - Black

A previous customer has fitted 3 x Sharkoon fans into the top and rear. And fitted a rear Expansion Slot fan controller. (which I fitted back to the case when I opened it)

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whatever is in the pic is whats with it. so if the box of accessories are not in the images... they are none present!
 
The law for retailers online is pants. Basically any DSR products which are returned we have to refund; we then can request that the payment is for "usage/misusage/damage" but imagine trying to get that authorisation? The only option a company then has is to take legal action against the customer to retrieve lost funds.

This option for OcUK is not something we would do due to the workload, time and cost involved in starting a small claims court procedure against somebody. Plus we don't want to be taking legal action against customers. Would you shop with OcUK again, regardless of whether OcUK was justified in doing so?
 
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