Want to keep my unlimited O2 account, but moving house so???

Lethagized

Lethagized

Lethagized

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Joined
23 Nov 2007
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Location
Midlands
Been with O2 standard package for 3 years now and would like to take my account with me to my new house, but will O2 put me on the new packages which are limited and traffic shaped on streaming and P2P?

Hope not
 
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Yep, the old tariff technically doesn't exist so moving house will put you on to their new horrible limited packages.

Sky LLU would be my choice.
 
RobRX-7 said:
Have you got a source for that?

Can anyone else confirm this?
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Sadly it's true. Had the unlimited 8mb package and o2 kept calling my mum to change to one of the new packages. They have also raised the price of the old packages as they can't handle them anymore. If you look on the o2 site, you'll see it's just the new packages with Fair Usage Policy and throttling on all packages. All the pure unlimited ones have been removed as their systems couldn't handle so many people downloading like crazy.

Be* on the other hand, is owned by o2, but they do not throttle you at all. So if you wish to get a new ADSL package, then moving to Be* is the bext move.
 
RobRX-7 said:
Have you got a source for that?

Can anyone else confirm this?
Click to expand...

I've seen admin confirm it on the O2 forums, but can't find a link right now. But believe me, it's true.

Sky LLU is your best choice IMO, far cheaper than Be* and O2 for pretty much the same quality of service.
 
God damn that sucks! Why do they insist on driving customers away?

I found a thread on o2 forums about someone wanting to keep his premier bb account and move over to an O2 phone line from his bt line. The answer was...

Any existing home broadband customer who places an order for 02 home phone will have to move to a new 12 months contract. This new contract is based on our new packages only (basics, works and all rounder). The customer will be given the option to choose among the new packages only.

Thanks

Abs

I just wanted to move it to another bt line, but the same rules apply by the looks of things. Looks like i'll be going with either virmin or sly :(

Didn't want to go with virmin because i left them for this very reason when they started traffic shaping and capping. O2 was a breath of fresh air.
 
How about Be*? They don't do any traffic shaping or capping. Infact you could say they're one of the best ADSL ISPs at the moment :p.
 
I had this issue as well - was moving and told that I would need to move over to the new package. However, I did call up a few times and I did haggle a little bit and at the end of the day a rep assured me I would be able to keep my old package.

It is worth a shot. Can't say how it will play out because my new place was hooked up for Virgin, and it was more cost-effective to switch over to them.
 
Random Guy said:
I had this issue as well - was moving and told that I would need to move over to the new package. However, I did call up a few times and I did haggle a little bit and at the end of the day a rep assured me I would be able to keep my old package.

It is worth a shot. Can't say how it will play out because my new place was hooked up for Virgin, and it was more cost-effective to switch over to them.
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So there is hope then :D Will have to give them a ring when i've actually moved in and got a phone line installed. Someone else has replied in the thread on the O2 forums.

canwefixit said:
If you're on a broadband only legacy package and you're moving it to a new property to, for exmample, a BT line then no your terms and conditions and contract length stay the same.

You only need to change to a new package if you decide you want to take up o2 Home Phone.
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RobRX-7 said:
So there is hope then :D Will have to give them a ring when i've actually moved in and got a phone line installed. Someone else has replied in the thread on the O2 forums.

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Why don't you just go for Be, which has been suggested about a billion times in the thread so far.
 
FrenchTart said:
Why don't you just go for Be, which has been suggested about a billion times in the thread so far.
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Because it's considerably more expensive for the same service that i get now, and there is still hope in staying with o2. Both provoders use the same equipment and same crappy router.

Be unlimited up to 12meg £17
O2 unlimited up to 16 meg £9.50

No brainer
 
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Listen to the people in this thread. You won't be able to keep your old package. The sales people are lying to you as they're desperate! :)
 
RobRX-7 said:
Because it's considerably more expensive for the same service that i get now, and there is still hope in staying with o2. Both provoders use the same equipment and same crappy router.

Be unlimited up to 12meg £17
O2 unlimited up to 16 meg £9.50

No brainer
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As fluff has said, the sales people are lying, it's as simple as that. Go with Sky LLU, £10/pm for unlimited usage, no throttling etc.
 
little update to the thread. Decided to go with sky unlimited LLU. O2 insisted on me paying out for a BT engineer to install a line before taking out an O2 bb package. As soon as they told me this, i didn't even bother asking if they would transfer my old account to this new line because of the line installation costs. Sky have offered to install if for £10 and from what everyone saying, it's as good as my old O2 bb.

We'll see on the 7th sept when openrech install the line and my bb goes live.
 
MagicUK said:
i was told 2 months ago that i can move my service free once every 12m and keep on the old service?
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Go for it :)

BUT........... once you move and find that they infact WONT put you on your old legacy package and they insist you take one of their new ones please remember that the ppl in this thread told you so ;)
 
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