Wanting new job - No direction though?

[HarryPainful]

I apologise if this sounds harsh, please don't take it the wrong way.

You're in a job. In corporate IT support. Stop focusing on the negatives. You're gaining more experience, working as opposed to being on the dole, in a frontline customer service role. You're not worried about how you'll pay the next rent instalment, or whether you can afford to heat your freezing room. You presumably have a phone that still works.

I'm not saying this to have a go at you, but try to understand that millions of people in a rough spot would love to have your job right now (however much people whine about IT support on here, it's far better than no job).

C'mon, man up You've had what two jobs, in the space of time I've had none. You're not doing that badly

This.

Get more experience and then move up.

You been there, what... 4 months

 

[Raumarik]

All of us have had bloomin awful jobs, IT is no different, not only does one role differ entirely for another, different companies and organisations are utterly different. I've had 4 different employers since starting in IT and I can tell you now they vary massively. It's not just who pays you but who you're supporting.

Move company by all means but don't give up after a few months in one role in one company. The next company could be a dream to work for!

 

[memyselfandi]

If you work in IT Support does your company have any areas which you can move on into? ... at my place if you are proven to be good in Support then you can be offered opportunities to move into Projects teams and from there into Technical Architecture and other areas evaluating new products for their suitability for use in new systems and checking solutions for compliance (I work in one of these latter areas).

edit: noticed that you've only been there a few months ... prove that you can do your job for 12-18 months then you may get other opportunities ... if you can't stick it that long then try something completely different as you will not be able to do the other types of roles well unless you have a solid foundation and understanding of what you are doing and how that affects the users and company you are doing it in (as well as the technical aspects).