Had a bit of a scare this week - received a letter from my bank and it said to call them re: fraudulent transactions.
I called up and they said I had to go in-branch to sort it with ID. Mmm’kay… no dodgy transactions showing but might as well go in.
I went in this morning and after a lot of questions it turns out some fraudster(s) had managed to change my email address associated with my account
- there had been various attempted transactions with card details and also my card added to another iPhone - yikes.
The only way they could have done this, apparently, is by calling up getting through security - which would require full details, or by having my telephone number compromised in some way (!?) so they could access my banking app. I still have no idea how that would work…
Anyway, worth checking in from time to time to make sure you’re not subject to similar mad h4x!
I called up and they said I had to go in-branch to sort it with ID. Mmm’kay… no dodgy transactions showing but might as well go in.
I went in this morning and after a lot of questions it turns out some fraudster(s) had managed to change my email address associated with my account

The only way they could have done this, apparently, is by calling up getting through security - which would require full details, or by having my telephone number compromised in some way (!?) so they could access my banking app. I still have no idea how that would work…
Anyway, worth checking in from time to time to make sure you’re not subject to similar mad h4x!
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