Warranty on B grade GPU

[Blueyoshi03]

I bought a B grade refurbished Gigabyte 1080ti directly from overclockers UK on 29th September 2018 and it seems to have unfortunately died today. I've read online a 3 year warranty is a standard for graphics cards and wondered if this applies to mine. I cannot see a way to ask a support reference without phoning in right now but I dont think customer service is available atm to call.

Thanks for any help!

 

[d_brennen]

Usually 90 days on B grade and open box, no?

 

[mickyflinn]

If the b grade item was over a month old when you purchased it your out of luck with warranty as the 3 years would be up.

 

[Blueyoshi03]

Ah so the 3 years would be effective at the beginning of its life? How can they verify how old the card was at refurbishing?

 

[keenan]

Ah so the 3 years would be effective at the beginning of its life? How can they verify how old the card was at refurbishing?

Best thing to do is contact Gigabytes RMA service using the invoice you got from OCUK.

Maybe you're in luck and it was only a couple of weeks old..

 

[d_brennen]

Below is the original description for this product, any reference to warranty is to be ignored. Warranty for this item is 90 days as with all B Grade items.

 

[mickyflinn]

Ah so the 3 years would be effective at the beginning of its life? How can they verify how old the card was at refurbishing?

I not 100% sure but it would be when it was first sold , im guessing you did not you register the warranty with Gigabyte.

You could try returning it to Gigabyte you will soon get an answer.

 

[Blueyoshi03]

Thanks guys, worth a shot, maybe I'll have some luck with gigabyte. Really bad time for my card to kick the bucket

 

[gpuerrilla]

Still chance it with RMA see if they can help.

 

[BUDFORCE]

Anyways, I hope you get this man, hit me back,
Just to chat, truly yours, your biggest fan
This is Stan

 

[CuriousTomCat]

B grade items are sometimes customer returns. Somebody could have bought it in July 2018, registered the warranty and then returned it. So that original 3 years could be up now anyway.

It would be worth contacting Gigabyte and explaining the situation. They might help you out. You've got nothing to loose.

 

[fordypaul]

The fact B grade are sold with such poor warranties always puts me off, like they have no confidence in the product, that said, hopefully GB will save you!

 

[MissChief]

The fact B grade are sold with such poor warranties always puts me off, like they have no confidence in the product, that said, hopefully GB will save you!

Most B-Grade items can be registered with the manufacturer as normal and gain the warranty through them. The 90 days applies only through OCUK after purchase.

 

[fordypaul]

Most B-Grade items can be registered with the manufacturer as normal and gain the warranty through them. The 90 days applies only through OCUK after purchase.

Still a mess up for often not a lot of savings.

 

[tamzzy]

There are loads of stuff I'd buy b-grade for a good saving. GPUs are not one of them.

 

[Blueyoshi03]

At the time it was £500 when I think I was seeing £650-£700 for new, and since it was factory refurbished I thought it was worth it. If the GPU shortage didnt kick in I might not even have noticed it die since I've been trying to get a 3080.

 

[Grim5]

Secondhand/rma electronics like a gpu by default has a 90 day warranty unless otherwise mentioned

 

[Haggisman]

Most B-Grade items can be registered with the manufacturer as normal and gain the warranty through them. The 90 days applies only through OCUK after purchase.

This.

I've had a B Grade monitor which had with the full 3 year manufacturer warranty when I registered it, and a laptop with 18 months remaining of 2 years.

It can be bit more of a pain having to deal with the manufacturer directly rather than retailer, but I guess whether it's worth it depends how much you're saving

 

[Joxeon]

This.

I've had a B Grade monitor which had with the full 3 year manufacturer warranty when I registered it, and a laptop with 18 months remaining of 2 years.

It can be bit more of a pain having to deal with the manufacturer directly rather than retailer, but I guess whether it's worth it depends how much you're saving

Don't you generally have to upload a copy of the purchase receipt though which will show it's a B-grade?

 

[Haggisman]

Don't you generally have to upload a copy of the purchase receipt though which will show it's a B-grade?

Didn't make a difference in my cases, although obviously it may depend on the manufacturer. In the case of the laptop, the warranty has been verified by actually speaking to someone at Asus, and the monitor has already had a warranty "repair" (basically a firmware upgrade, why it couldn't be done via USB I don't know, but that's another matter )