WD Gold HA750 Enterprise Class HDD

[Lord Alibaski]

Well I haven't purchased a drive for sometime but needed a new one for my PC or NAS so I purchased one of these at the end of September this year. I have always stuck with WD Red drives but thought I would try a different one, wish I stuck with the reds.

I only put the drive in 2 days ago it sounded fine I transferred over 3.5tb of stuff to it, though when uploading a video to YouTube I could hear it grinding away then suddenly the upload failed. I ran a error check via windows with 0 errors. I then installed WD dashboard and ran a short smart test it failed with error code 7 telling me it had a reading problem. Then I knew it was time to get things back off this drive straight it wasn't too bad I only lost 42GB of the data I put on it, data I do have on another backup drive.

Pretty bad drive with only 49 hours uptime

 

[Snapshot]

You're bound to get the occasional DOA and you don't know its kinetic history on its way to you.

 

[Lord Alibaski]

The drive wasn't dead its working the problem is a reading error within the drive.

I had transferred over 3.5tb over to the drive and it was working fine. I started to upload a video file to YouTube and I could hear the drive was struggling and noticed the upload failed. I looked at the drive and it had froze. Tried to take some files off and the drive started struggling again. I then tested it in windows for errors that come back fine. I downloaded western digitals dashboard and ran a short smart test it failed on execution with error code 7 which is a reading problem.

Got in touch with western digital and they peed me off saying I would probably get a recertified drive!!! What the hell the drives online time in total was 49hours and most of those hours are not mine, the few hours I had it on for, it doesn't take 49 hours to transfer 3.5tb of data.

I said I will not accept a recertified drive when I only purchased the drive on the 25th of September this year and only used it for a couple of hours, the drive was only made in July of this year. I also said we shall end this conversation now if this is how you work and I will leave it with my bank. He then says we will make one exception on this and will post me a new one.

Never had a problem before with any of my red drives never had to RMA a single one until now. Is this the same procedure they do with all brand new drives that have gone a couple of days over WDs 30 day returns policy? Send people refurbished or recertified drives surely this isn't acceptable.