WD rep?
- Thread starter Deus Ex
- Start date
Well lads, I was going to wait till I spoke to WD on monday, on the off chance posting my troubles caused prejudice, but lets just say, it was almost a brown underwear moment, my ****ing 2 day old hard drive caught fire next to my SSD and two samsung drives.
I've had several dozen hard drives, mostly samsungs till seagate bought them and this has never ****ing happened before, I was ******** myself, I pulled every plug out, ran down the stairs with my case and outside , by then it had gone out.
www.postimg.org/image/usp5934kh
It gets worse...
I had two striped and loyal samsung 1tb f1s, so I had bought the western digital 2tb drive to transfer data across on my old mobo + cpu because the raid array wouldnt work on the new 4670k + z87. I was then going to back up my crucial data onto one of the samsungs and use the other for torrents/swap file. I'd already formatted and mailed my previous spare disk to a sibling for him to use. So I had just one copy. its gone now.
I would like WD to get the data back, surely since only the pcb looks damaged it should be easy. The main things I'm ****ed about are:
-Pictures, especially of my now deceased labradors
-Work, I have three four years of medical school notes
-I'd built up an (anonymised) casebook of about 150 patients I had interviewed and examined over the last year, thats also gone
I'm also unprepared for them to thus use the disc as a refurb.
Also, the bloody things burnt my samsung, although touch wood, only cosmetic, its definitely made its 3 year warranty worthless and destroyed resale value.
Any tips on proceeding appreciated.
I've had several dozen hard drives, mostly samsungs till seagate bought them and this has never ****ing happened before, I was ******** myself, I pulled every plug out, ran down the stairs with my case and outside , by then it had gone out.
www.postimg.org/image/usp5934kh
It gets worse...
I had two striped and loyal samsung 1tb f1s, so I had bought the western digital 2tb drive to transfer data across on my old mobo + cpu because the raid array wouldnt work on the new 4670k + z87. I was then going to back up my crucial data onto one of the samsungs and use the other for torrents/swap file. I'd already formatted and mailed my previous spare disk to a sibling for him to use. So I had just one copy. its gone now.
I would like WD to get the data back, surely since only the pcb looks damaged it should be easy. The main things I'm ****ed about are:
-Pictures, especially of my now deceased labradors
-Work, I have three four years of medical school notes
-I'd built up an (anonymised) casebook of about 150 patients I had interviewed and examined over the last year, thats also gone
I'm also unprepared for them to thus use the disc as a refurb.
Also, the bloody things burnt my samsung, although touch wood, only cosmetic, its definitely made its 3 year warranty worthless and destroyed resale value.
Any tips on proceeding appreciated.
Last edited:
Forgot to add, since they could have burnt my house down (I had it running all night before it burnt up this morning), burning there house/factory/RMA centre is a reasonable suggestion, but would sadly have too many consequences
Is the board easy to replace? If WD are not helpful I may ask Amazon if they can open up drives till they find one. I did have a look, but couldnt find anyone selling a pcb entitled 2060-771945-000 rev P1
Yeah, I also read I'd have to break out the soldering kit I dont have and transfer an eeprom from the old pcb to the enw, unless it was contained in another chip in which case it was impossible. just very annoyed with WD.
Nope, literally saw what looked like white phosphorous, it was incredibly bright.
Model number is wd20ezrx-00d8pb0