Associate
Hi,
Any ideas to help solve this would be great...thanks in advance.
I get my internet from Smarty (Three network) - via a 4G router connected to Google Wi-fi pucks.
I live in a 3 bedroom semi and have 5 wi-fi pucks around the house.
This set up worked well. According to Speedtest I was getting an average of 30Mbs DL and upload of 6-10Mbs. Plenty for what I require.
Shortly after the start of lockdown I began to notice a significant drop in the speed webpages would load. Initially I assumed that this was due to higher demand as more people were now working from home.
However, as time has gone on I am now finidng some webpages fail to load at all and time out. These are sites like bbc.co.uk so I am assuming it is an issue my end and not theirs.
If I hit refresh sometimes the page loads (slowly) other times it still times out.
I reset my google wif-fi but this has made no difference. I have reset the router. Again no difference.
The odd thing is this is not consistent. I can try to load a page and wait ages. I can return to that page the following day (yes - I've cleared the cache of data) and it loads quickly.
Now, at this point I was assuming the culprit was the 4G signal. Too many smarty/three users in the area contention issues etc. But here's the odd bit...
I was talking to my neighbour about it and he kindly gave me the password to his Sky wi-fi. When I connected to that I was expecting to find things sped up and that would clearly indicate the issues was with the 4G signal. But that wasn't the case.
Even when connected to next door's wifi (Sky standard broadband) I am having the same issue with slow webpages etc.
I then thought it could be a DNS issue. I've checked and double checked and all the DNS settings I can find are pointing to Google DNS (8.8.8.4 and 8.8.8.8).
I'd rather not revert to a landline-based service as I had no end of trouble with dropped lines etc and BT were not able to find the fault despite 3 visits.
I am now out of ideas. If it makes a difference, I am using mainly Apple hardware (iMac, iPhone and Macbook).
Over to the forum experts...help me Obi Wan Kenobi...you're my only hope.
Any ideas to help solve this would be great...thanks in advance.
I get my internet from Smarty (Three network) - via a 4G router connected to Google Wi-fi pucks.
I live in a 3 bedroom semi and have 5 wi-fi pucks around the house.
This set up worked well. According to Speedtest I was getting an average of 30Mbs DL and upload of 6-10Mbs. Plenty for what I require.
Shortly after the start of lockdown I began to notice a significant drop in the speed webpages would load. Initially I assumed that this was due to higher demand as more people were now working from home.
However, as time has gone on I am now finidng some webpages fail to load at all and time out. These are sites like bbc.co.uk so I am assuming it is an issue my end and not theirs.
If I hit refresh sometimes the page loads (slowly) other times it still times out.
I reset my google wif-fi but this has made no difference. I have reset the router. Again no difference.
The odd thing is this is not consistent. I can try to load a page and wait ages. I can return to that page the following day (yes - I've cleared the cache of data) and it loads quickly.
Now, at this point I was assuming the culprit was the 4G signal. Too many smarty/three users in the area contention issues etc. But here's the odd bit...
I was talking to my neighbour about it and he kindly gave me the password to his Sky wi-fi. When I connected to that I was expecting to find things sped up and that would clearly indicate the issues was with the 4G signal. But that wasn't the case.
Even when connected to next door's wifi (Sky standard broadband) I am having the same issue with slow webpages etc.
I then thought it could be a DNS issue. I've checked and double checked and all the DNS settings I can find are pointing to Google DNS (8.8.8.4 and 8.8.8.8).
I'd rather not revert to a landline-based service as I had no end of trouble with dropped lines etc and BT were not able to find the fault despite 3 visits.
I am now out of ideas. If it makes a difference, I am using mainly Apple hardware (iMac, iPhone and Macbook).
Over to the forum experts...help me Obi Wan Kenobi...you're my only hope.