Website not working with www.

[sanaxe1]

Hello, I have a website and it only seems to work if you type in hairfiberpro.co.uk which seems to automatically redirect to https://hairfiberpro.co.uk. However if you put www.hairfiberpro.co.uk you just get site can not be reached. Anyone know how to fix this?

Cheers

 

[Dup]

There may be a way to configure similar via your hosting, however a properly configured ".htaccess" file should do the trick:

.htaccess redirect to https and www | .htaccess made easy

If your site is serving secure pages via the HTTPS protocol (i.e., via SSL/TLS), you may need a technique to redirect all HTTP requests to HTTPS. Then to...

htaccessbook.com

Put it in the root folder of your site. If you have one already, be wary of overwriting it in case you have other redirects and config that's required.

 

[visibleman]

I suspect there isn't a CNAME (or an A record) record for 'www.hairfiberpro.co.uk' and you just have the A 'hairfiberpro.co.uk' pointing to the host IP address.

If you're hosting control panel offers DNS (or whoever your DNS provider is), then have a look through the DNS records as it'll be easy to determine if that's the case.

Edit - lookup fails on www.hairfiberpro.co.uk, so my money is on the above.

 

[Deleted member 77746]

As above ^^.

www doesn't go to anywhere at all.

PING www.hairfiberpro.co.uk
Ping request could not find host www.hairfiberpro.co.uk. Please check the name and try again.

Don't bother with www just redirect it with .htaccess.

 

[sanaxe1]

Thanks everyone I will give it ago. It seems to be a common problem with the web builder / host I used. Mobirise.