Weird Internet Problem

Hamish

Hamish

Hamish

Soldato
Joined
14 Apr 2003
Posts
4,950
Location
Deepest Yorkshire
My housemate has started having trouble with his internet on his computer, he is connected to the wireless router with a cable but also has a wireless card which shows the same problems. Everyone else is also connected to the same router wired and wirelessly and our internet works fine.

The problem is that he cant access the internet - both by IP (such as the router setup page) and by domain name.
All his internet settings are correct - his IP, Gateway, Subnet, all of which was assigned by DHCP (tried manually too). His firewall is setup correctly. He can see network windows shares and access them. I have tried reassigning IP address and flushing DNS cache

I have totally run out of ideas now, can you guys help?
 
it seems to me its not reaching his dns server.

ping the router first see if you get a reply
then ping the dns, do you get a reply?

post back with results

EDIT: if everyone else can reach the internet then its a config issue on the local machine. Leave it to get a DHCP address from the router.

Have you tried changing the ethernet cable?
 
Cant ping the router

Ive tried renewing the IP from the router, and it gets an IP fine but it still doen't work.

and there isnt really much point in changing the cable as local filesharing works fine.
 
Hamish said:
Cant ping the router

Ive tried renewing the IP from the router, and it gets an IP fine but it still doen't work.

and there isnt really much point in changing the cable as local filesharing works fine.
Click to expand...

ok then, can you post the network setup with addresses from internal network once it grabs an address please including IP address, DNS addresses, Subnet and gateway.
 
Code: 
C:\Documents and Settings\Liam>ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : liam
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Marvell Yukon 88E8053 PCI-
Ethernet Controller
        Physical Address. . . . . . . . . : 00-15-F2-33-74-A4
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.0.101
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.1
        DHCP Server . . . . . . . . . . . : 192.168.0.1
        DNS Servers . . . . . . . . . . . : 192.168.0.1
        Lease Obtained. . . . . . . . . . : 19 October 2006 17:53:46
        Lease Expires . . . . . . . . . . : 26 October 2006 17:53:46
 
from that pc do "arp -a" in command promt, does it show the routers address assigned dynamically? with mac address ?

EDIT: Does the motherboard have 1 or 2 network ports on it?
 
Just the 1 network port.

Code: 
C:\Documents and Settings\Liam>arp -a

Interface: 192.168.0.101 --- 0x2
  Internet Address      Physical Address      Type
  192.168.0.1           00-0f-3d-61-a3-f0     dynamic
 
and you can't ping the router ? .................... (192.168.0.1)

now everything you have provided shows me there aint no problem, but there is as you have said. Your using ethernet and can ping other workstations?.......... your not using mac encryption on the router are you? what kind of router is it ? have you restarted the router and reset it to factory defaults?

Eitha is a firewall issue or something wrong with the operating system that the problem resides on. If I had reset the router, and reloaded it with the correct settings and did a renew on DHCP my next step would be to reinstall the operating system. Sounds drastic but I can have xp on my machine installed in 20 mins with applications and drivers.

My knowledge is now sucked dry I am affraid. but hope you get this problem sorted.
 
zen62619 said:
and you can't ping the router ? .................... (192.168.0.1)

now everything you have provided shows me there aint no problem, but there is as you have said. Your using ethernet and can ping other workstations?.......... your not using mac encryption on the router are you? what kind of router is it ? have you restarted the router and reset it to factory defaults?

Eitha is a firewall issue or something wrong with the operating system that the problem resides on. If I had reset the router, and reloaded it with the correct settings and did a renew on DHCP my next step would be to reinstall the operating system. Sounds drastic but I can have xp on my machine installed in 20 mins with applications and drivers.

My knowledge is now sucked dry I am affraid. but hope you get this problem sorted.
Click to expand...

Yeh i know what u mean, I can fix most stuff but this has me stumped.
Router is a DLink 614+ I don't think its a router problem because 5 other PCs can get on the internet fine, tried restarting it too. I've considered reverting back to the recovery partition I made him but its a bit of a pain. theres a computer guy coming tomorrow, we'll see what he can do...
 
how about connecting another pc to the same cable u got now, that will indicate wether or not its a computer problem. Seems to me now its becoming alittle more clearer that its the pc itself. Have you reinstalled tcp ip, can you ping your loopback address?
 
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