Weird, Virgin Media making "my" website slow during peek ?

mrk

mrk

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[CLIFFS at bottom of thread for those who hate to read :p)

This is totally Bizarre/Fubar/WTFBBQ/Wallhax I kid you not, it would appear that VM are somehow making MY website slower during peak hours?

I first thought it was TSOHOST being slow but then when I browsed my site from work it was lightening quick and then from my cousin's house it was equally quick and he's on a Laptop with 54G !

I then thought it must be my router (WRT54GL on Tomato) and some wireless configuration on my machine as I had only a few days ago upgraded from HyperWRT to Tomato so I unhooked the router and plugged in the modem via cable to one of the downstairs computers.
Website was still slow.

I retested with a wireless Laptop via the router and still slow.

I Citrix'd into my work account and did a check over remote logon and my site was lightening quick again.

I then decided to leave it until after 12AM and right now my site is blisteringly fast, I even uploaded some videos to test DL speed with and maxed my 20MB connection every time:

vm_speeds_site.png


During the slow peak times it would get to +40K/sec and drop to 20K/sec~ but the bizarre thing is I could still upload via FTP to the site at max speed (usually starts at ~120K/sec and hovers at 85-90).

During the slow period no other service is slow, I get 15-25 pings on TF2 during the same period, can download Quicktime trailers at +2.2MB/sec and have my sister online with her laptop at the same time too with no issues.

The extra ultra bizarre thing is I can ping my website from any machine and get speedy replies (10-20ms average) at all times and I have tried OpenDNS servers as well during the "slowsite" period and not noticed any difference.

Does anyone have any idea at all at what could be up here? this only seems to have started in the past week or so!






Cliffs:

+ My website (robbiekhan.co.uk) is fast EVERYWHERE except my home VM connection during peak hours

+ Pinging the site resolves good ms times (10-20ms avg)

+ Tested and replicated issue with IE7/IE6/FF2.0

+ After 12AM the site is full speed

+ It's not a hardware config issue / dns issue / webhost issue

+ PROFIT???
 
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But VM i imagine is the only provider your comparing that is applying strict QoS policies at peak times. You need to find someone else who is using VM to test your site at the same as you do.

But then again the policies differ from user to user based on traffic patterns.
 
Is it just not the case that 'your' home connection is being rate limited by VM....seeing as you site is not hosted on the VM network, it would still be quick to anyone else who was on another network, or did not have the VM rate limit applied at peak times....


Syngress
 
Is it just not the case that 'your' home connection is being rate limited by VM....seeing as you site is not hosted on the VM network, it would still be quick to anyone else who was on another network, or did not have the VM rate limit applied at peak times....


Syngress

No it's not a rate limit or anything liek that because if it was then other sites and services would be seeing the same effect which they are not, they pootle along at the full 20MB speed as expected, it's "only" my site from my connection that is slow via http or downloading from FTP however uploading via FTP is full speed. Weird.
 
It's really strange as it's /only/ my site being slow during those times, no other site is slow!

Are you hosting the website yourself, on your VM connection?

Nope, as mentioned my web host is TSOHOST !
 
It's really strange as it's /only/ my site being slow during those times, no other site is slow!



Nope, as mentioned my web host is TSOHOST !

will be a quirk with your particular web proxie i bet you

thats why FTP isnt effected. You never connect directly to the internet with virgin, you connect via a web proxie. And theres usually a couple for your region. Do any other VM users have the same problem ? if not try changing web proxie (you can force a different one) and see if that helps.
 
will be a quirk with your particular web proxie i bet you

thats why FTP isnt effected. You never connect directly to the internet with virgin, you connect via a web proxie. And theres usually a couple for your region. Do any other VM users have the same problem ? if not try changing web proxie (you can force a different one) and see if that helps.

FTP is affected, as I said downloading via ftp or http it is slow, uploading via ftp is not slow and maxes out the 768kbps upload rate of my connection.

:O
 
I shall give these a try over the course of afew days and monitor then see what happens ta!

Just a note though won't going through a new proxy affect http speed a small amount? I mean it's only my own website that's being slow during the peak times and I know what my own site has - just a little annoyance sometimes that's all because you think the web host has gone boobs up!
 
will be a quirk with your particular web proxie i bet you

thats why FTP isnt effected. You never connect directly to the internet with virgin, you connect via a web proxie. And theres usually a couple for your region. Do any other VM users have the same problem ? if not try changing web proxie (you can force a different one) and see if that helps.

i thought they did away with the proxies last year ?


I am with the same host having the same issues, its most but not all VM users that cant get over 50KB/s from my site. most other isp's are fine with the expeption of the odd few users.
 
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i thought they did away with the proxies last year ?


I am with the same host having the same issues, its most but not all VM users that cant get over 50KB/s from my site. most other isp's are fine with the expeption of the odd few users.

cable forum reckons they're being phased out but still lots out there ?

only way to check for sure is to try to download something from rapidshare. If it tells you you've already downloaded your allowance today (assuming you havent) then you know you're still on proxie as rapidshare picks up your proxie address not your real one (one of the reasons they do it of course)
 
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