weird website address issue

It sounds like you're trying to redirect the browser somewhere to mti-atmos-portal.mticloud.com which isn't actually a valid domain, so it's (rightly) failing.
 
When you add the record to your HOSTS file, your computer knows what IP to use for that domain name.

Any other computer doesn't know where to go when it's instructed to use that domain name. It must be somewhere in the markup of the site to direct to that domain - can you search in the source of the site to see why it's trying to direct to it, and change it to use "portal.mticlouds.com"
 
That other section of the website thinks it should be at another address.

The end user's computer is trying to access it, but failing.

If you were for some reason trying to access klsdflk.overclockers.co.uk - it will fail. But if you add a host entry for that to relate to the same IP as forums.overclockers.co.uk - you'll be able to access the OcUK forums from that computer.

Something, somewhere, on your site, is trying to get the user's computer to access the non-existant domain. Once you track it down and remove it, it should work from everywhere :)
 
Well you've got your domain and a subdomain

mticlouds.com goes to 80.92.66.130
portal.mticlouds.com goes to 46.20.124.246

Also you're telling your computer that mticloud.com (without the s) is actually 46.20.124.246 ?
 
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