Weirdest networking issue I've came across

GregI

GregI

GregI

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I don't think I can even begin to explain this well enough but here goes. I literally have no idea what can be going on.

ISP is BT on Fibre 2. Been using a Billion 8800NL with no problems but the wireless on it was not strong enough to feed a Smart TV to the point YouTube would not load up (can't blame it it's basically in another house).

When I renewed the contract with BT a router was supplied so I decided to try it. YouTube was now really great and streaming 1440p content I thought to myself, job done as 1440p is way better than anything previously done.

My real problem started when I loaded up Overwatch. A shock to see my pings were at 200ms to Europe servers. Maybe Blizzard issue I thought. This is when things got super interesting. I ran a command prompt and used my trusty "ping bbc.co.uk -t" command. I expected seeing values such as "150ms" but nope it was 17ms. It was equal to my Billion router when pinging bbc.

This is when it just got silly. I used speedtest.net and the pings there were again over 170ms. I tested this on both wireless and wired with the exact same results.

Switched back to the Billion. Overwatch was back to its usual 50ms or so and the speedtest.net page was showing 17ms to the same exact server. Switching routers a lot seems to have lowered my synch rate though but I can live with that: https://i.imgur.com/Estknzz.png

Does anyone have any idea what is going on with this BT router to have such better wireless performance but then somehow be giving such bad pings? It's not even as if it's false ping readings either as I can feel the difference when playing Overwatch, stuff isn't snappy as it used to be. How can it have such good pings to bbc.co.uk? Is there some like super weird peering issue going on with the BT router?

Thanks if anyone has any idea on how to get this BT router up to my Billion's pings on both speedtest and Overwatch.
 
Speedtest is a single site with multiple end points, did you use the same one or just whatever it randomly directed you to? Did you try any other similar test (eg fast), 170ms is pretty concerning, even over wifi using VPN I only manage 13ms and that's using OpenVPN which has higher overheads and doesn't scale that well.
 
Can you try in safe mode with networking, i read something about Google drive syncing with a router causing issues so maybe some software is interfering with the router

Other than that have you logged into the router, what settings are there?
 
jsmoke said:
i read something about Google drive syncing with a router causing issues so maybe some software is interfering with the router
Click to expand...

I had something called Drive File Stream installed when testing mapping drives. I uninstalled that and just to be safe I restarted the PC. My pings and Overwatch are back to normal on BT router.

The only issue now is my sync rate is around 60k when I swear it used to be 75,000+. How long before my line gets synced back properly?

I still have no idea why this did not effect the Billion router though.

Edit: After testing cmd ping, this is not what I used to see (the 2a04 thing is new): https://i.imgur.com/mFR4QzL.png

What's happened here?

Edit 2: Apparently this is soemthing to do with IPv6. Turned it off and cmd is fine again.
 
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I still cannot understand why the BT router was so weird. Is it because it has a worse chipset or something that it can't keep a background service running like drive? Then again why was cmd fine but actual applications showed the ping issues?
 
GregI said:
I still cannot understand why the BT router was so weird. Is it because it has a worse chipset or something that it can't keep a background service running like drive? Then again why was cmd fine but actual applications showed the ping issues?
Click to expand...

The modem is better in the Billion, the Wifi is better on the BT hub.

Connect the Billion to the internet and turn off the wifi.
Connect a pc directly to the BT hub and turn off DHCP and set the IP to 192.168.1.253 (assuming the Billion is 192.168.1.254)

Plug the BThub in where ever you'd like and run a network cable from the BThub to the Billion.

You now have a billion modem and a BT access point.
 
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