I got word today saying one of the items isnt available for shipping and that Razer will wait for all items to be available before sending.
This item is the "free" backpack. FML.
email sent.
I'm still chasing them for a Channel Islands delivery update as it was supposed to be available from 21 Nov I would order to UK but I don't want to pay the VAT when I don't have to.
I cancelled my preorder guys. I was having an uneasy feeling with their rather pathetic customer support and attitude. Going to wait until they mature a bit as a company and actually figure out a device called a telephone as at the moment their customer support/email wait times is a joke.
Decided to buy my family a few days away over the new year instead. Hope the rest of you enjoy your laptops and I would love to hear some feedback!
I also cancelled mine for the exact same reason. So many delays with no communication and forums rife with tales of their awful support maybe me decide £2000 was better spent elsewhere.
I am going to try an Alienware 13 with OLED screen instead. Dell with all their problems at least offer next day on site warranty
Yeh you guys have changed my mind. I'm already fed up waiting with no update, so I hate to think what would happen if something went wrong and I needed support. I'm going to cancel my order now and look at the alienware. Shame I already bought a dbrand skin for the stealth.
The biggest joke is that they still haven't released the funds on my CC. I have funds stuck in the nether realm at the moment and have to wait two days for a reply as to why...