Western Digital Registration

Razor-BladE · 12 Jun 2012 at 01:02

Not sure where to have put this so sorry if it's in the wrong place.

Trying to sign up to WD to get a RMA sorted and it's annoying the hell out of me!

One of the required fields is the 'Zip/Postal Code' and so I fill it out, but when I click submit it says Error: Postal Code required.

Next to the field it also says '(If no Zip/Postal code present, please enter N/A)', so I try that as well but it gives the same error.

So I go to 'Contact us' to get an email so I can email them the problem. 'You must sign up to email us'. Arghhhh!! :mad:

Can one of you try as well to see if it's not just a problem with my computer. I've tried IE as well but same problem.

Anything else I can do?

Chris-.- · 12 Jun 2012 at 01:35

Contact them via email.

feck199 · 12 Jun 2012 at 02:18

Its not required to register to do the RMA, only if you wish to track the RMA while its on its way.

I did mine just using the S/N of the harddrive.

Razor-BladE · 12 Jun 2012 at 07:35

Chris-.- said:
Contact them via email.

Razor-BladE said:
So I go to 'Contact us' to get an email so I can email them the problem. 'You must sign up to email us'. Arghhhh!!

****199 said:
Its not required to register to do the RMA, only if you wish to track the RMA while its on its way.

I did mine just using the S/N of the harddrive.

"Important: We recently upgraded our support portal to make it easier to contact Western Digital for support. If you already have an account with us or have contacted us for support previously, you will need a new password for your account by clicking on the I forgot my password link . If you don't have a support account with us, you will need to create one."