Western Digital SN 850 not showing correctly in WD Dashboard

[JasonM]

I've just installed a SN850 tonight, however when running WD Dashboard software it's saying health information not available. Also if I click on additional details all this information is missing. It does say however the drive has the latest firmware installed. I also have the latest version of WD dashboard software.

Has anyone encountered anything similar. Board is Gigabyte X570 Aorus Elite using latest bios. OS is Windows 11 with latest updates installed.

Thanks

 

[JasonM]

I've managed to work out whats wrong, it's AMD's StoreMI.

What appears to be happening, is once StoreMI is installed, Windows loads SCSI drivers for all drives in the system. Once this happens WD Dashboard is not functioning correctly.

For time being I've uninstalled StoreMI and everything back to normal, shame as StoreMI performs quite well otherwise.