Has anyone used the above?
We ship the replacement product to you first before receiving your defective product. You have 30 days to send us your defective product. A valid credit card is required to insure that WD receives the returned product within 30 days from the date on which the replacement product is shipped. Please see below for more details about the service:
- U.S., Canadian, and European Union customers only
- 5 requests per day; 1 product per request
- A valid credit card is required
- This service is not available for SSD products
