What are my chances of getting a refund?

[lemonade]

I purchased an item end of Juneish from one of those China based companys (amounting £70), I cancelled the order straight away, they said they issued me a refund, but 2 months on with emails to and from and I haven't received a penny back into my account. I used my debit card too, i've contacted Lloyds and open a case, but they do not sound very helpful or enthusiastic so I don't have much hope!

So i'm wondering what else can I do?

( and before I get insulted & mocked, yes I know it was very stupid , but I've bought stuff from Chinese shops before without any issues.)

 

[Diddums]

Forget it and move on. Not a snowball's hope in hell you'll ever see that money again.

 

[touch]

I've done a chargeback with a debit card before and it was just a fairly simple form to fill out and sign to say I never received my goods.
The phone conversations with the bank to get somebody to send me out the right form to fill in was more difficult - nobody seemed to know anything about it.

 

[tom_e]

Forget it and move on. Not a snowball's hope in hell you'll ever see that money again.

This.

 

[Delvis]

This.

Depends entirely on the seller, where from etc.

What was the shop?

 

[Diddums]

Depends entirely on the seller, where from etc.

What was the shop?

I think after two months the shop is irrelevant, they clearly have no interest in refunding anything.

 

[Delvis]

I think after two months the shop is irrelevant, they clearly have no interest in refunding anything.

Well thats that then OP, screw it, you're done for.

 

[Diddums]

Well thats that then OP, screw it, you're done for.

Calm down, just pointing out facts. Can you think of a different logical outcome?

 

[Jamesyboyjim]

Perhaps you could at least request the item is sent? Maybe they will at least do that?

 

[Inferno99]

Done a chargeback with a debit card in the past with similar circumstances and had my money reimbursed by the bank within a week.

 

[tom_e]

Done a chargeback with a debit card in the past with similar circumstances and had my money reimbursed by the bank within a week.

There's still the £100 limit on chargebacks whether is CC or Debit card though isn't there?

 

[Inferno99]

There's still the £100 limit on chargebacks whether is CC or Debit card though isn't there?

Good point, forgot about that.

 

[Deleted member 651465]

I ordered a guitar body from a guy in USA. Took him 2 1/2 years to send it and the bank didn't want to know!

£70?... chalk that up to experience.

 

[subbytna]

Same boat. I bought 2 charms for the wife for the twins arriving and they never showed up. Webnote page on their site doesn't work and emails go unanswered. I'll never buy from china direct again.

 

[Scam]

I didn't think there was any lower limit for a chargeback. Certainly if your card was a Visa you shouldn't have any problems getting your bank to refund. Services/items not delivered. Easy. Keep on at them.

 

[Bloomfield]

http://www.moneysavingexpert.com/shopping/visa-mastercard-chargeback

£10 Minimum for Mastercard, no minimum for Visa debit cards.

They aren't legally obligated to do it for debit cards, but they do say that they will do it for goods that don't arrive or are faulty.

 

[Socaddict]

There's still the £100 limit on chargebacks whether is CC or Debit card though isn't there?

Nope, that's Section 75 chargebacks,

Visa chargeback has no minimum.

 

[BDEE]

I ordered a guitar body from a guy in USA. Took him 2 1/2 years to send it and the bank didn't want to know!

£70?... chalk that up to experience.

But were you happy with it when it arrived?

 

[Pawnless Endgame]

Your chance OP? 32.33% repeating of course

- What do you think Abdul? Can you give me a number crunch real quick?
- Yeah, give me a sec
- I'm coming up with 32.33, repeating of course, percentage of survival
- That's a lot better then we usually do
- Alright, thumbs up, let's do this, Lerrroy Jeeenkins!
- Oh my god, he just ran in

 

[Diddums]

Put the vodka down Pawnless