What are my Ebay/buyers rights please?

SexyGreyFox · 25 Mar 2010 at 19:06

OCUK don't sell these so I think I'm OK.
I wish they did then I wouldn't have to put up with this crap.

Here's the item in question - http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=140391400615

It arrived on Saturday and I realised it wasn't working yesterday so I sent the seller a message asking how I can replace it.
This is the reply -

Dear dmpoole,

All the memory sticks are checked before sent, my advert states you have 3 working days from when you recieve your item to send it back to me. it has been longer than that.

Where do I stand?

Thanks

SexyGreyFox · 25 Mar 2010 at 19:25

Thanks

SexyGreyFox · 25 Mar 2010 at 22:30

[TW]Fox;16233662 said:
Paypal will rule it as described becayse 'It may or may not work'.

Where does it say that?

SexyGreyFox · 25 Mar 2010 at 23:58

This is embarrassing, it's not like me to get stung like this and I usually read things very carefully.
I must be getting old.

SexyGreyFox · 26 Mar 2010 at 08:42

It does look pretty good.
Where are the online fake checkers please?

SexyGreyFox · 26 Mar 2010 at 14:31

inflynx said:
How do they check them if they are new and sealed?

It is very easy to get into, the plastic just opens up.
Funnily enough I took it into Jessops this morning because I needed one quick and the staff couldn't tell if it was fake.

SexyGreyFox · 26 Mar 2010 at 14:54

Moley said:
I suspect ebay must be taking these fake memory cards seriously judging by this page:

http://reviews.ebay.co.uk/Is-your-Sony-Memory-Stick-Duo-Pro-fake_W0QQugidZ10000000005146755

According to that my package/card meets 3 out of the 5 original specs.
I can't check the PSP one.
The only thing is doesn't meet is the package has rounded corners.

Where exactly do I go on Ebay to make a complaint?

SexyGreyFox · 26 Mar 2010 at 15:57

robbiemc said:
Blimey, I didn't think anyone who knew about technology actually bought memory cards from eBay anymore - most are fake (as you're no doubt finding out).

Very true but as stated, mine fits 3 of the genuine criteria :confused:

I can't check the PSP criteria.

However, your statement could be true of anything you buy on Ebay and out of the 100s of things I've bought (including memory cards) this is the first one to go wrong.

SexyGreyFox · 26 Mar 2010 at 15:58

Rroff said:
Are you 100% sure its not working? some devices can be quite picky with sticks over 4gig or not even work at all depending on the device and firmware revision.

I bought it for my Sony Cybershot and it doesn't work in that.
This morning I bought a Sony Flash camcorder and that won't accept it.

SexyGreyFox · 26 Mar 2010 at 16:30

Linoge said:
Unless this is you, it seems someone else has disputed whether it's fake or not:

http://feedback.ebay.co.uk/ws/eBayI...sspagename=VIP:feedback&ftab=FeedbackAsSeller

Good luck!

I'm on there now.
Maybe I got his card.