What do my O2 Broadband stats look like?

Caged · 12 Feb 2010 at 20:33

Best part is they're 24 hours so you can do it tonight if you feel so inclined.

stoke1863 · 12 Feb 2010 at 22:20

that link doesnt work for me

Nymins · 12 Feb 2010 at 22:21

stoke1863 said:
that link doesnt work for me

When it asks for login type:

Username = SuperUser
Password = O2Br0ad64nd

Just looked at this thread myself and tried the 3dB profile. You can do it via O2's online chat in the O2 Assistant program (installed then immediately uninstalled after the chat). Will resync myself in the morning and see what affect it has (if any).

stoke1863 · 12 Feb 2010 at 22:26

ok do this look right

Uptime: 2 days, 3:03:03
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,274 / 9,055
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 19.0
Line Attenuation (Up/Down) [dB]: 20.5 / 37.5
SN Margin (Up/Down) [dB]: 6.5 / 5.5
Vendor ID (Local/Remote): TMMB / BDCM
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 3 / 0
FEC Errors (Up/Down): 541 / 578,905
CRC Errors (Up/Down): 541 / 614
HEC Errors (Up/Down): 16,686 / 397

think 02 said i should go on the middle packet becuase i couldnt get 20mb

Deleted member 77746 · 12 Feb 2010 at 22:30

Nymins said:
When it asks for login type:

Username = SuperUser
Password = O2Br0ad64nd

Just looked at this thread myself and tried the 3dB profile. You can do it via O2's online chat in the O2 Assistant program (installed then immediately uninstalled after the chat). Will resync myself in the morning and see what affect it has (if any).

Where did you go to do this??? What do I search?

Nymins · 12 Feb 2010 at 22:33

optitech-uk said:
Where did you go to do this??? What do I search?

You need to install the program off the disk that came with your broadband package, the one with the router, cables etc.

There is an online chat option in the program and it lets you talk to someone. Just ask to change down to 3dB and they will do it.

Deleted member 77746 · 12 Feb 2010 at 22:40

Nymins said:
You need to install the program off the disk that came with your broadband package, the one with the router, cables etc.

There is an online chat option in the program and it lets you talk to someone. Just ask to change down to 3dB and they will do it.

ah 3rd party software, yak!! downloading the cd now as can't be bothed to move from the sofa :rolleyes:

LINK: http://softwaredownloads.o2.co.uk/O2Broadband_SoftwareDownloads/O2BroadbandInstaller.exe
EDIT: ah instead of running the full setup you can go to "software\agent\O2Agent.msi"

EDIT: This is a nifty little app from o2!!!!

stoke1863 · 12 Feb 2010 at 22:42

optitech-uk said:
ah 3rd party software, yak!! downloading the cd now as can't be bothed to move from the sofa

could you link me to the CD?

Deleted member 77746 · 12 Feb 2010 at 22:43

stoke1863 said:
could you link me to the CD?

Sure can
http://softwaredownloads.o2.co.uk/O2Broadband_SoftwareDownloads/O2BroadbandInstaller.exe

stoke1863 · 12 Feb 2010 at 22:44

cheers mate

Deleted member 77746 · 12 Feb 2010 at 22:52

Salamat(Thu Dec 2 22:50:18 UTC 2010)You've started a live chat with O2 customer service. Thanks for getting in touch. I'm Salamat and I'm a real person, not a computer. How can I help?

Salamat(Thu Dec 2 22:50:38 UTC 2010)Hello

optitech-uk(Fri Feb 12 22:50:53 UTC 2010)Hi, is it possible to have my line changed to 3dB profile

Salamat(Thu Dec 2 22:51:18 UTC 2010)Yes I can do that for you.

optitech-uk(Fri Feb 12 22:51:24 UTC 2010)thankyou

Salamat(Thu Dec 2 22:51:45 UTC 2010)May I ask why you wanting that changed to 3db?

optitech-uk(Fri Feb 12 22:52:18 UTC 2010)to check to see if my line can handle slightly faster speeds

Salamat(Thu Dec 2 22:53:56 UTC 2010)Ok. I just need to also make you aware that your line may experience stability issues. So you will have to keep an eye on that and call us back if you need the noise margin increasing.

optitech-uk(Fri Feb 12 22:54:47 UTC 2010)many thanks, I will phone if there is any stability issues so I will keep a check on the stats pages and connection.

Easy as that! lol

marc2003 · 12 Feb 2010 at 22:55

i'm almost tempted to try 3db myself but then my speed at 6db isn't too shabby. might as well stick with what i have....

Uptime: 6 days, 9:22:44

DSL Type: G.992.5 annex A

Bandwidth (Up/Down) [kbps/kbps]: 1,300 / 20,968

Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00

Output Power (Up/Down) [dBm]: 12.0 / 18.0

Line Attenuation (Up/Down) [dB]: 7.0 / 14.5

SN Margin (Up/Down) [dB]: 7.0 / 6.0

Vendor ID (Local/Remote): TMMB / BDCM

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 0 / 0

FEC Errors (Up/Down): 1,490 / 910,958

CRC Errors (Up/Down): 1,490 / 20

HEC Errors (Up/Down): 12,400 / 16

Deleted member 77746 · 12 Feb 2010 at 22:58

Before 3db change said:
DSL Connection

Link Information

Uptime: 0 days, 3:26:37

DSL Type: G.992.5 annex A

Bandwidth (Up/Down) [kbps/kbps]: 1,243 / 7,734

Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00

Output Power (Up/Down) [dBm]: 12.0 / 19.0

Line Attenuation (Up/Down) [dB]: 24.5 / 45.5

SN Margin (Up/Down) [dB]: 6.5 / 6.0

Vendor ID (Local/Remote): TMMB / BDCM

Loss of Framing (Local/Remote): 49 / 0

Loss of Signal (Local/Remote): 4 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 47 / 0

FEC Errors (Up/Down): 3 / 9,340

CRC Errors (Up/Down): 3 / 5

HEC Errors (Up/Down): 4,121 / 5

After 3DB Change said:
DSL Connection

Link Information

Uptime: 0 days, 0:00:09

DSL Type: G.992.5 annex A

Bandwidth (Up/Down) [kbps/kbps]: 1,325 / 8,699

Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00

Output Power (Up/Down) [dBm]: 12.0 / 18.5

Line Attenuation (Up/Down) [dB]: 24.5 / 45.5

SN Margin (Up/Down) [dB]: 3.5 / 3.5

Vendor ID (Local/Remote): TMMB / BDCM

Loss of Framing (Local/Remote): 57 / 0

Loss of Signal (Local/Remote): 5 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 1 / 0

FEC Errors (Up/Down): 0 / 0

CRC Errors (Up/Down): 0 / 0

HEC Errors (Up/Down): 0 / 0

marc2003 · 12 Feb 2010 at 23:09

so a 1mb increase. let's see if it holds steady over the next few days.

if not, you might as well save yourself a couple of quid a month and get the 8mb package.

Deleted member 77746 · 12 Feb 2010 at 23:11

marc2003 said:
so a 1mb increase. let's see if it holds steady over the next few days.

if not, you might as well save yourself a couple of quid a month and get the 8mb package.

We shall see

If it doesn't I shall have it changed back

stoke1863 · 12 Feb 2010 at 23:22

changed my profile to 3db and got an extra MB hope it stays stable

stoke1863 · 12 Feb 2010 at 23:44

Anyway of changing the noise margin with the TG585 V7? DMT tool does not support the firmware my router has

Deleted member 77746 · 13 Feb 2010 at 16:05

stoke1863 said:
Anyway of changing the noise margin with the TG585 V7? DMT tool does not support the firmware my router has

o2 could have blocked it somewhere along the line. Might be an o2 version of the DMT tool somewhere. I will have a dig because I no the Be* router supported it fine.

V_R · 13 Feb 2010 at 16:21

Try router stats? Not 100% if you can change your SNR target via it with te 585, i know you can with the Netgears DG834GT

http://www.vwlowen.co.uk/internet/files.htm

iMacMart · 16 Feb 2010 at 15:08

Any of you guys move from "Be there" to o2?

Currently paying £12.00 with "Be" but wondering is there any benefit to moving as I'm an iPhone customer would only go for the £10 package.......

Is the O2 wireless box II better than the BeBox 585v6 does anyone know?

Sorry to hop in