Deleted member 651465
Deleted member 651465
I'm an employer in this sector (own a digital agency with 25 staff) and we don't bother taking up references. We don't even ask for them any more, as they aren't worth the paper they are written on.
Make sure you have a good amount of demonstrateable work - if you don't have commercial experience then personal projects, as long as they are to a good standard are fine.
For us, 70% of the interview is cultural fit and values. We might take a punt on the right person with the right attitude, aptitude and no experience, but would never employ someone with a perfect portfolio but who wouldn't fit in with the rest of the team.
Excellent post

OP, you may want to think about knocking together more for your portfolio and then revisiting that feedback from your temporary job. Who knows, improving your customer service skills and social skills with a bit of coaching may be all you need.
Get yourself registered with some agencies and see what sort of fish bite.