Hi,
I have a friends laptop here which won't boot up. It froze at some point and after switching off using the on/off switch it said "System Volume is corrupt" and ran through chkdsk etc, but it is just going round and round in a boot loop now and refuses to boot up. Safe mode freezes at chkdisk.sys and never loads either.
Before I attempt a fix I need to backup all her data. I have used a PE disc to boot the thing and can see absolutely everything on the drive and have started backing it all up. She uses Windows Mail for email purposes and I would like to know exactly what folders and files I need to backup from it in order to be able to drop everything back into it when the repair is complete just in case the drive needs a format and Vista reinstalled.
How do I go about backing up Windows Mail, what files and folders need saved and also once I have the required files and folders, how do I get all the info in them back into a new install of Vista/Windows Mail?.
Likewise with her "Contacts". What do I need to backup to keep them all?.
I've backed up Outlook/Windows Mail info before but it was using Genie Mail Backup installed on a working and bootable Vista, never backed up anything like this using just a PE disc where the only thing I can do is see the files and copy and paste what is required to an external drive so any assistance is highly appreciated!.
Many thanks.
I have a friends laptop here which won't boot up. It froze at some point and after switching off using the on/off switch it said "System Volume is corrupt" and ran through chkdsk etc, but it is just going round and round in a boot loop now and refuses to boot up. Safe mode freezes at chkdisk.sys and never loads either.
Before I attempt a fix I need to backup all her data. I have used a PE disc to boot the thing and can see absolutely everything on the drive and have started backing it all up. She uses Windows Mail for email purposes and I would like to know exactly what folders and files I need to backup from it in order to be able to drop everything back into it when the repair is complete just in case the drive needs a format and Vista reinstalled.
How do I go about backing up Windows Mail, what files and folders need saved and also once I have the required files and folders, how do I get all the info in them back into a new install of Vista/Windows Mail?.
Likewise with her "Contacts". What do I need to backup to keep them all?.
I've backed up Outlook/Windows Mail info before but it was using Genie Mail Backup installed on a working and bootable Vista, never backed up anything like this using just a PE disc where the only thing I can do is see the files and copy and paste what is required to an external drive so any assistance is highly appreciated!.
Many thanks.
