What replacement card - RMA still pending!

[snips86x]

So my reference card went for RMA about 35 days ago and I’m still waiting to hear back. OcUK have kindly offered to send me an alternative card, but I’m not sure what to go for.

I’ve requested if they have any reference cards left as my Micro ATX prefers this setup & the case mod to my S2 makes it a very sound choice – my ref was very quiet indeed

If there are no reference cards available, what should my options be?

 

[snips86x]

I'm not sure that would work as the GPU fans would be going one way and the case fans another way.

I'd like to stick to a reference cooler, but I dont think its going to be possible.

Value is £266!

 

[snips86x]

Just out of curiosity, what was the brand of card you returned?

It was a Powercolour Reference 290. Superb card which for me was perfect, but sadly it died

I've gone for the MSI 290, not sure if this was a good move or not but I guess I'll find out!

 

[snips86x]

Well well well, it looks like OcUK are not sticking with their policy when it comes to Powercolor - over 35 days without it being sorted? It's supposed to be 48-72 hours turn-around according to this...

Link >> http://forums.overclockers.co.uk/showthread.php?t=18571601

I know mate, I've mentioned this also and told if its not DOA, it could be 28 days

MSI 290 is a decent card (I've had 2 of their 290xs), does well if you have fresh air blowing on it which you do!

Also has a backplate which looks pretty swish

That's what I'm hoping for!

 

[snips86x]

Tell me about it, not massively impressed!

 

[snips86x]

Unfortunately most of the phone monkeys at ocuk dont bother keeping up to date on specific product warranties, you have to post in the customer service section on the forum to get 5ub or someone to give them a kick up the bum

Post in the CS to Bailey or 5UB and I am sure they will sort this out.

All my CS dealings have been via the CS section on the Forum, I avoid callnig them unless I really have to.

I've been dealing with Bailey over this and he advised me the RMA could be 28 days if its not DOA :/ not sure whcih is better, but it looks like the original buyer has been refunded as the RMA has been over 38 days - makes me getting my money back that much harder!

 

[snips86x]

I know mate and I appreciate your help - not trying to be difficult!