What the ...... VIRGIN MEDIA

Soldato
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Hi all im gonna have a bit of a moan here :P.

I have a virgin phone,tv,broadband my

Broadband is 10mb
phone is M size
TV XL

I pay £50.75p per month excluding phone calls etc.

Now my mate has the same but he all so has the v+hd box he pays £41 per month.

he has been a member for less time and all so missed payments i never have.

I phoned up virgin and they say basicaly pee off we aint going cheaper.

My mate rang up other day he has been with em for about 15 monthes and got a better discount then me to £47 plus a v+hd box free.

Looking at there site this is latest deal to NEW customers.

I said can i have that deal they say no its to new customers so how my mate get it?.

Do i have to make up a bull crap story or some thing?.

Any advice welcome (rant mode off for now :P)
 
i did i said just now ok please put me through to the disconnection team she said ok heres the number they are closed now ring in morning :( i dont want to leave but come on why should i get told im getting best deal WHAT no i aint my mates are I aint?.

I dont get it.

(rant mode active for a bit longer :(
 
Yup, tell them you're leaving.

My friend told them she was majorly upset when they lost Sky1 and was gonna leave. she ended up getting upgraded to XL packages for the small package price!
 
whats the chances they will call my bluff and actually disconnect me :(

edit

she said basically it dont work like this if ya come on the phone and ask for a discount?.

I was not rude i was very polite so not the problem or maybe it is hehehe i should be rude? haha.
 
i dont want it for three monthes hehehe :P i would like the same as above eg

v+ hd box with XL package
10mb broadband
and the M size phone package all for £42 a monthe
 
whats the chances they will call my bluff and actually disconnect me :(

edit

she said basically it dont work like this if ya come on the phone and ask for a discount?.

I was not rude i was very polite so not the problem or maybe it is hehehe i should be rude? haha.

get the number for disconnections, tell them you want to know the date when you can leave without any penalty because you are sick of paying more for a service than everyone else you know. Throw in a 'sky has offered me a good deal if i leave virgin' aswell.
 
I'm sure there was a thread long ago where people were trying the "or else I'll leave" and they were disconnecting them. I know I pay over the odds for my Virgin broadband. £20 for 10mbit. But that's all I have, no TV package. There isn't even a phoneline here. So without Virgin I would have to have a phoneline put in £££ then pay BT line rental plus pay someone for broadband. It's just not worth the possible savings.
 
i dont want it for three monthes hehehe :P i would like the same as above eg

v+ hd box with XL package
10mb broadband
and the M size phone package all for £42 a monthe

have you seen your mates bill? is he really getting it? find a deal on their website and tell them what you want.
 
thats he thing i hate BT so cant afford to be disconnected hehe i wants the internet :P.

suppose I could ask to drop my service eg no tv or phone etc etc.

Basically im struggling to pay so should really stop it fully but meh :P
 
Current we are on this what is what you are after i guess

Main services (Provided by Virgin Media Ltd or Virgin Media Payments Ltd) £41.49
Description Date/period Amount
Line Rental 30 April - 29 May £11.99
Loyalty Pack B B/ Phone/TV B Sky 30 April - 29 May £-21.00
Talk Weekends 30 April - 29 May £0.00

TV Size: X L 30 April - 29 May £24.50

1 Additional V Box 30 April - 29 May £15.00
Add Set Box(es) Discount 30 April - 29 May £-9.50

Broadband Size: M 30 April - 29 May £20.50

Loyalty pack covers the cost of broadband and is there because we are on all 3 services.
Stupid thing is they won't let us upgrade to the XL broadband which is the same cost -.- without charging like £16 or something silly...
 
have you seen your mates bill? is he really getting it? find a deal on their website and tell them what you want.

yep got both there bills with there account numbers i wont quote them nore tell virgin the names of me mates in case they stop me mates deals etc i just use them for the figures etc.

thats it my mates get according to there bill

triple combo pack loyalty deal -£18 plus an extra -£3

tbh i feel a little sick over this cus I have paid my bills for the last 4 years with no worry's and now i ask for a little help they are telling me bugger off tbh i may but i wants the net :P
 
Last edited:
yup same here.. we get the same except we pay 60 quid a month.. need to call up :O

oh and tv isn't XL its L and phone is the cheapest package.. and we pay £60.. if my dad won't be bothered to call up i will.
 
thats he thing i hate BT so cant afford to be disconnected hehe i wants the internet :P.

suppose I could ask to drop my service eg no tv or phone etc etc.

Basically im struggling to pay so should really stop it fully but meh :P

If you can't afford to pay it you shouldn't be wasting the money, really.

My same friend as above, when she got divorced cancelled Sky as she couldn't afford it. They were offering 3 months for free. You could try something like that?
 
yup same here.. we get the same except we pay 60 quid a month.. need to call up :O
I would plan what you want to say first wisely ;)
Im to kind with them haha so there's no 'threat' i just like explain the problem -fail-

my dad is constantly working so i just do it :P lol
 
could but tbh i may actually just cancel now or drop to small tv so it will be ( if they will do it :( ) a lot cheaper I dont know.

Its annoys me tbh she was rather abrupt about it really like hahahaha u aint gonna go just shut up and keep paying more money for less when there's your mates getting lots more service for less money :(.

now dont get me wrong I dont moan a lot about prices tho they are crap in UK but when im getting less for more money than peeps who have missed payments etc why should I be discriminated basically.
 
My parent's have been on broadband M with tv/phone.. and were paying as much as having broadband L.

I phoned them on the weekend, and they tried to convince me it's already L, then they said I should have rang to have it upgraded when they rolled out the 10mb (L)..
I tried to question why I've been paying more than it's worth, and they had no answer..
after a lot of quibbling, they sent me to the retentions people who "could" hopefully get me answers and provide something better - but they seemed more than happy to let me go!

****ers
 
damn dont sound to good realy.

ok get this then

I phone up and realy intend to leave if they offer me deal good if not follow up and leave providing theres no charge but im sure there bloody will be.

Ok then next day phone up again rejoin new customer? better deal?
 
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